Description: Article describes best practices for teaching a course module that involves multiple parameters. A good example is hypothesis testing which requires consideration of the parameters, sample-size, population distribution, known variance and has as consequences whether a normal or t distribution should be used or whether non parametric methods are used. The articles recommends use of the Prime Implicant Normal Form as a means of teaching. It shows the superiority of this method over other forms such as heuristics, complete rules, or graduated approaches.

Description: This article addresses how to best use body language to one's advantage

Description: Investing in and taking care of employees can result in many-faceted positive results, for your team and for your firm. We first state the case for "taking care of employees," then exhibit several practical methods for showing you care for your employees.

Description: An article summarizing the SOA Asia-Pacific Annual Symposium held June 12 - 13, 2024.

Description: Article describes accomplishments as Chair during the year. Four accomplishments are mentioned: i) Actuarial Research Conference ii) Early Career Award, iii) Establishment of Outstanding Educator Award, iv) Push to create surveys from the section containing a reservoir of ideas that can be used for webinars, podcasts, etc.

Description: Emails are to the business world what cars are to a road trip: we can't get anywhere without them. This article offers 6 specific strategies to write emails more effectively. The theme is that re-reading your emails to check for a clear goal, conciseness, appropriate tone, etc. is a worthwhile time investment as it saves your reader time and prevents problems caused by miscommunication.

Description: Actuarial functions are being asked to do more with less: being challenged to provide more value to the business through applying insight and foresight. This article examines ways in which actuaries can provide business insights with very limited investment. The article provides actionable steps that actuaries easily apply to their daily work.

Description: This article highlights the importance of communicating concisely and effectively through email and other written forums, and when/when not to use written vs. other forms of communication.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a new employee being hired specifically for an expertise that then does not seem to be valued once they arrive.

Description: The article presents specific operational guidelines when managers and staff are having difficult conversations. The article reviews half a dozen "popular" guidelines but shows that they are not specific. The article then in two layers presents specific operational guidelines. First the article based on a commonality of principles of email etiquette and Jewish Speech Laws reviews five guidelines for ordinary conversations: focus on events vs. people, focus on fixes vs. blames, being holistic (acknowledge any good done), be operational (indicate outcome and how to accomplish it), and use of tentative tone. The article concludes by adding three specific guidelines for difficult conversations: shared-self-evaluation, skillful use of breaks when emotions flair, and use of open-ended lead-on questions coupled with continuous empathy and offers of collaborative support.