Description: Big data and predictive models have disrupted the life insurance new business and underwriting processes over the past few years. How did we get here? What does the future hold? This session will review the lessons learned from the evolutionary process and discuss what the potential next steps are in this journey. Are real time fully underwritten decisions an achievable goal?

Description: The article urges actuaries to see AI not just as a tool but as a strategic partner, drawing parallels to past transformative technologies like the printing press. Using NAIC survey data, it shows AI adoption is surging in health and auto insurance, lagging in life. It outlines AI’s potential to boost productivity, improve data quality, and enhance contract analysis, while warning actuaries to master AI before others use it to evaluate their work. Ethical standards demand transparency and fairness, making responsible AI use part of professional duty. Historical examples—like James C.H. Anderson’s 1970s cash flow testing breakthroughs—highlight how visionary actuaries can redefine the profession. The article applies Harvard professor Jeff Bussgang’s “hair-on-fire” innovation lens, suggesting AI-powered, urgency-driven insurance products, akin to Y2K coverage, could revolutionize offerings. It calls on actuaries to address protection gaps, discrimination, and industry opacity through AI-enabled fairness. The message: courage, creativity, and proactive adoption will let actuaries shape—not just survive—the AI-driven future. The closing reflects on the author’s tenure with the SOA Reinsurance Newsletter, framing this as a final, forward-looking call to action for actuaries ready to lead in a transformed insurance landscape.

Description: Session 176: The Future of Medical Records in Underwriting