Description: Chairperson’s column discussing the Marketing and Distribution Section initiatives.

Description: The article is Part 1 of two articles that provide a case study for the development of a profitability and risk dashboard. The sample dashboard provides distilled information regarding actual to expected (A/E) ratios for key risks, agent quality scores and customer value scores. The dashboard would also provide the value of new business written, surplus strain, debit balances, and expected losses on debit balances at different levels, down to the agent level. A product mix index is provided, together with visual comparisons of key metrics to the company's business plan. The Part 2 article will add information to the dashboard regarding risk margins, target capital, and company value.

Description: This report is based on simplified issue [SI] products sold during 2004 but introduced before 2004. Twenty-seven companies responded, covering 48 products.

Description: Discussion of the findings of a survey conducted by Deloitte Consulting on the experience insurers were having with automated underwriting. This survey was solicited by the Society of Actuaries' Marketing and Distribution Section Council, the Product Development Section Council and the Committee on Life Insurance Research.