Description: With the rapid development of the Insurance market, insurance technology—including online insurance--continues to mature. Zhongan Online invests heavily in fintechand Zhongan Answer, an insurance robo-advisor, launched in 2018, could improve transaction efficiency by using artificial intelligence to communicate in a timely manner and solve the pain point of the perplexed insurance clause. Under a different consumption scenario, Zhongan Answer could reply to users in a timely manner, while also implementing private customized products and services by providing users with personal risk management and insurance assessment solutions so that users could easily and conveniently select the most suitable insurance plan. The intelligent shopping guide system of Zhongan Answer could improve transaction efficiency by analyzing the personal insurance intention and providing the humanized interpretation of insurance clause. Zhongan Answer has served millions of users and supported more than 100,000 insurance-related knowledge points with an accuracy rate over 90%. Zhongan Answer has provided more than four million Q&A services, and its intelligent shopping guide system covers more than 90% of insurance products.

Description: This session explores how managers and individuals can effectively manage the integration of AI into their daily work. Learn strategies for mindset shifts, overcoming fears of job displacement, and fostering team adoption of AI as an empowering tool for innovation and productivity.

Description: Web3, Crypto, and Generative AI are no longer just buzzwords as they reshape the tech landscape. Viewed by many as unconventional technologies, their potential to now revolutionize the insurance industry cannot be ignored. Join us for an enlightening session that delves into the transformative power of these technologies and their current applications within the insurance sector, as well as discover how forward-thinking insurance companies are embracing these tools to unlock innovation and challenge the insurance status quo.

Description: After International Accounting Standards Board (“IASB”) issued International Financial Reporting Standard No. 17 – Insurance Contracts (“IFRS 17”), IASB received much feedback and suggestions for improvement. As a result, in early 2019, IASB made limited changes to IFRS 17. The presentation will briefly discuss the main contents and effects of those changes.

Description: Artificial intelligence is no longer an emerging technology — it is rapidly becoming the core engine of risk selection, pricing, underwriting, and customer interaction across insurance and financial services. But as models evolve into autonomous agentic systems and decision pipelines become more complex, traditional guardrails are being stress-tested like never before.