Description: Twelfth installment of a series that applies Buddhist philosophy to actuarial practice. This edition wraps up the author's experience in yoga teacher training.

Description: Based on a decades-long study, honesty is the most important quality in a leader. This article addresses ways to establish trust with their co-workers.

Description: Gaining people management skills from Captain D. Michael Abrashoff's book, "Its Your Ship: Management Techniques from the Best Damn Ship in the Navy"

Description: Reasons why a leader should listen.

Description: Book summary and review of "Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move from trusting to distrusting, and how to achieve conversational intelligence and Level III conversations.

Description: One of the most underrated skills, when it comes to developing client relationships and personal relationships, for that matter, while serving your clients well and managing the people on your team, is the skill of listening. From The Stepping Stone, April 2005, Issue No. 18.

Description: Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together.

Description: February issue of The Stepping Stone

Description: Emotional Intelligence: Why you need it, and how you can increase it

Description: Equips readers with understanding of common obstacles, their root causes and way to overcome them. Focus on importance of a strong compelling reason for change.