Announcement: SOA releases October 2025 ALTAM, ASTAM, FAM, and November 2025 INV 201 Exams passing candidate numbers. SOA congratulates the new ASAs and CERAs for December 2025.

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  • Feedback That's Tough on Problems, Not on People

    Feedback That's Tough on Problems, Not on People How to offer constructive criticism and use it as a tool to improve work processes, nurture business relationships and get the outcomes you ...

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    • Authors: Malory Fischer
    • Date: May 2012
    • Competency: Communication>Difficult message delivery; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • What Would You Do? Responses to “Do You Make the Offer?”

    What Would You Do? Responses to “Do You Make the Offer?” A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business ...

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    • Authors: John West Hadley
    • Date: May 2014
    • Competency: Communication; Leadership>Mentoring; Relationship Management>Relationships and trust
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Zen Actuary 9: Patience in Healing

    Zen Actuary 9: Patience in Healing The latest installment in a series that applies Buddhist principles to actuarial practice. This particular installment focuses on the author's recent ...

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    • Authors: Richard J Lauria
    • Date: Aug 2016
    • Competency: Leadership>Change management; Results-Oriented Solutions>Assess decision effectiveness; Strategic Insight and Integration>Effective decision-making
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills
  • Trust Me, Do Nothing!

    Trust Me, Do Nothing! This is the second article in a three-part series focused on the "Do Nothing" leadership approach presented by Professor J. Keith Murnighan, a professor at ...

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    • Authors: Kelly Hennigan
    • Date: Aug 2016
    • Competency: Relationship Management>Relationships and trust
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • A Few Things I Learned While Working in an Actuarial Department

    A Few Things I Learned While Working in an Actuarial Department In this article, I provide a high-level overview of 5 of my favorite things that I learned while working in an actuarial department ...

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    • Authors: Andrew Marley
    • Date: Sep 2014
    • Competency: Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Work at Home Works

    Work at Home Works The benefits of a work-at-home program as well as some best practices based on my experience Work-at-home;Leadership;Staff Management;Employee Retention 6442472331 11/1/2016 12 ...

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    • Authors: Joanne Ryan
    • Date: Nov 2016
    • Competency: Relationship Management>Relationships and trust
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Building, Retaining and Growing Diverse Teams

    Building, Retaining and Growing Diverse Teams The authors discuss best practices in building, retaining, and growing diverse actuarial teams and evidence that points to the benefits to companies ...

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    • Authors: Mitchell Stephenson, Linda Lankowski
    • Date: Nov 2016
    • Competency: Leadership>Thought leadership; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Strategic Insight and Integration>Big picture view
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills
  • Zen Actuary 12 - Sharing and Celebrating the Practice

    Zen Actuary 12 - Sharing and Celebrating the Practice Twelfth installment of a series that applies Buddhist philosophy to actuarial practice. This edition wraps up the author's experience ...

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    • Authors: Richard J Lauria
    • Date: Jul 2017
    • Competency: Communication>Active listening; Leadership>Influence; Leadership>Mentoring
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Building Influence

    Building Influence How to apply the principles of building influence to networking meetings and interviews. Interpersonal skills;Interview 6442479709 11/1/2017 12:00:00 AM ...

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    • Authors: John West Hadley
    • Date: Nov 2017
    • Competency: Communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • WHAT WOULD YOU DO? A Difficult Discussion

    WHAT WOULD YOU DO? A Difficult Discussion A real life situation is posed involving a management challenge between 3 actuaries. Readers are invited to submit their responses to "What Would ...

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    • Authors: John West Hadley
    • Date: Mar 2017
    • Competency: Communication; Leadership>Mentoring; Leadership>Thought leadership; Relationship Management>Relationships and trust
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development