Description: This paper is an introduction to AI technology designed for actuaries to understand how the technology works, the potential risks it could introduce, and how to mitigate risks.

Description: With the rapid development of the Insurance market, insurance technology—including online insurance--continues to mature. Zhongan Online invests heavily in fintechand Zhongan Answer, an insurance robo-advisor, launched in 2018, could improve transaction efficiency by using artificial intelligence to communicate in a timely manner and solve the pain point of the perplexed insurance clause. Under a different consumption scenario, Zhongan Answer could reply to users in a timely manner, while also implementing private customized products and services by providing users with personal risk management and insurance assessment solutions so that users could easily and conveniently select the most suitable insurance plan. The intelligent shopping guide system of Zhongan Answer could improve transaction efficiency by analyzing the personal insurance intention and providing the humanized interpretation of insurance clause. Zhongan Answer has served millions of users and supported more than 100,000 insurance-related knowledge points with an accuracy rate over 90%. Zhongan Answer has provided more than four million Q&A services, and its intelligent shopping guide system covers more than 90% of insurance products.

Description: A contract owner selects a payout for his annuity using an AI/bot. The AI/bot presents various options with differences in payment and interacts with him in a simulated chat session. He decides on the form of payout. Compared to regular customer service the AI/bot was an improved experience with a call to action for the industry to build it.

Description: Investigate the importance of collaboration with accounting, underwriting, sales, marketing and other professions as an actuary when you attend this webcast. Cross-functional positions can cause unique challenges to arise, like various experts attempting to balance growth and profitability. Discover an opportunity to learn about relevant ASOPs and dive deeper into contemporary examples that highlight specific professionalism issues that can develop.

Description: This session will examine bias from a social science perspective. It will discuss the three types of systemic biases using the National Institute of Standards and Technology (NIST) model. The NIST model details the three types as historical bias, societal bias, and institutionalbias. The session will also provide several examples of each type to provide a framework for identifying the social structure of bias.

Description: After International Accounting Standards Board (“IASB”) issued International Financial Reporting Standard No. 17 – Insurance Contracts (“IFRS 17”), IASB received much feedback and suggestions for improvement. As a result, in early 2019, IASB made limited changes to IFRS 17. The presentation will briefly discuss the main contents and effects of those changes.

Description: Artificial intelligence (AI) at the heart of new digital tools allows actuaries to extract structured data useful for creating more precise risk assessment models. This technology sits best alongside the expertise of insurance professionals who have years of experience in the industry. RGA’s partnership with DigitalOwl is an example of how AI combines with human knowledge for the best outcomes.

Description: The recent wave of innovation in GenAI has unlocked an entirely new category of AI applications. Whereas AI has traditionally focused on automation and predictions, LLM’s and Generative AI give us the opportunity to create AI applications that act as copilots. This emphasis on contelligence and empowering knowledge workers has already begun to change the way work is done. High expertise knowledge workers such as actuaries will be able to use this wave of AI Apps to make better decisions and dedicate more of their attention to the parts of the role that require domain expertise and judgement. Join Charles Morris, Microsoft’s Chief Data Scientist for Financial Services, as he talks about the latest advancements in this space and the opportunities it creates for expert knowledge workers. Charles Morris is the Chief Data Scientist for Financial Services at Microsoft. Charles has deep expertise in the financial services domain and works with many of the world’s leading asset managers, banks, insurance companies, and financial platforms to develop and execute their AI strategies.Currently, Charles is focused on applying Generative AI to financial services and advising many top financial institutions in building their own copilots and reimagining their businesses.Charles is a data scientist and machine learning engineer by profession and an expert in MLOps. Before joining Microsoft, Charles practiced data science, machine learning, and cloud engineering in the asset management industry. He has been a featured keynote speaker at several prestigious events and forums and is a highly sought after public speaker in the domain of AI and Innovation.

Description: In this session, attendees will understand the role of AI in risk management and underwriting. You will see insightful case studies highlighting AI-driven techniques for enhancing precision and efficiency in these areas. Additionally, the session will cover advanced AI applications in claim management and fraud detection, showcasing cutting-edge strategies to mitigate risks and streamline operations.

Description: Cluster modeling is emerging as a powerful technique to manage cloud costs and run time. It also enables quick responses to "what if" scenarios, and aids in attributing results between reporting cycles. In this webcast, we provide insight into cluster modeling, present case studies that focus on various key performance indicators and discuss the benefits and challenges to cluster modeling from an insurer’s perspective. We also discuss the considerations associated with moving from an on-prem based computing solution to a cloud-based approach.