Description: Based on a decades-long study, honesty is the most important quality in a leader. This article addresses ways to establish trust with their co-workers.

Description: In this issue I’d like to talk about the answers in front of you and the answers that take a little digging.

Description: By relating to his own experience, Steven Chin reveals the meaning of networking and how it can affect one's life. His advice helps guide us on how to interact in a business setting and find mentorship within and outside the actuarial community.

Description: Two actuaries describe how taking an improvisational acting class can help in the business world, with specific examples of improvisational techniques as they relate to actuarial work.

Description: The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, assumption of motive, and relational tension, and suggests clarifying conversation as a way to address these challenges.

Description: Book summary and review of "Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move from trusting to distrusting, and how to achieve conversational intelligence and Level III conversations.

Description: Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together.

Description: Emotional Intelligence: Why you need it, and how you can increase it