Online Services Availability

SOA strives to make its online services available to members and candidates 24 hours a day, 7 days a week, 365 days a year.  However, web sites and the technologies that support them require ongoing maintenance for a variety of reasons.  This maintenance may result in periods of downtime so that SOA may perform hardware maintenance, apply software updates, and implement security enhancements to ensure that SOA’s online services are secure, stable, and performing at high standards. 


Regular Scheduled Maintenance

SOA reserves time between 12:00 AM – 6:00 AM CDT every Saturday to perform scheduled maintenance.  Although regular scheduled maintenance windows are established, they may not be used.

During the maintenance period, the following online services may be unavailable:

The SOA Website

SOA’s e-Learning System

SOA Online Services

The Directory of Actuarial Memberships

SOA CPD Tracker

SOA Explorer

Longevity Illustrator

Mortality and Other Rate Tables (MORT)

Annuity Factor Calculator

Competency Framework Self-Assessment

Relative Risk Tool

Multi-employer Stress Metrics Tool

SOA Engage Community Platform

SOA Center for Certified Actuarial Analysts


Unscheduled Maintenances/Outages

If any online services are unavailable due to an unscheduled outage, updates will be available at