Online Services Availability
SOA strives to make its online services available to members and candidates 24 hours a day, 7 days a week, 365 days a year. However, web sites and the technologies that support them require ongoing maintenance for a variety of reasons. This maintenance may result in periods of downtime so that SOA may perform hardware maintenance, apply software updates, and implement security enhancements to ensure that SOA’s online services are secure, stable, and performing at high standards.
Regular Scheduled Maintenance
SOA reserves time between 12:00 AM – 6:00 AM CDT every Saturday to perform scheduled maintenance. Although regular scheduled maintenance windows are established, they may not be used.
During the maintenance period, the following online services may be unavailable:
The SOA Website
SOA’s e-Learning System
SOA Online Services
The Directory of Actuarial Memberships
SOA CPD Tracker
Mortality and Other Rate Tables (MORT)
Annuity Factor Calculator
Competency Framework Self-Assessment
Relative Risk Tool
Multi-employer Stress Metrics Tool
SOA Sharepoint Collaboration Platform
SOA Engage Community Platform
SOA Center for Certified Actuarial Analysts
If any online services are unavailable due to an unscheduled outage, updates will be available at https://maintenance.soa.org.