Online Services Availability

SOA strives to make its online services available to members and candidates 24 hours a day, 7 days a week, 365 days a year.  However, web sites and the technologies that support them require ongoing maintenance for a variety of reasons.  This maintenance may result in periods of downtime so that SOA may perform hardware maintenance, apply software updates, and implement security enhancements to ensure that SOA’s online services are secure, stable, and performing at high standards. 


Regular Scheduled Maintenance

SOA reserves time between 12:00 AM – 6:00 AM CDT every Saturday to perform scheduled maintenance.  Although regular scheduled maintenance windows are established, they may not be used.

During the maintenance period, the following online services may be unavailable:

The SOA Website
https://www.soa.org

SOA’s e-Learning System
https://learning.soa.org

SOA Online Services
https://store.soa.org

The Directory of Actuarial Memberships
https://www.actuarialdirectory.org

SOA CPD Tracker
https://cpd.soa.org

SOA Explorer
https://explorer.soa.org

Longevity Illustrator
http://www.longevityillustrator.org

Mortality and Other Rate Tables (MORT)
https://mort.soa.org

Annuity Factor Calculator
https://afc.soa.org

Competency Framework Self-Assessment
https://cfat.soa.org

Relative Risk Tool
https://rrtool.soa.org

Multi-employer Stress Metrics Tool
https://meplanmetricscalc.soa.org

SOA Sharepoint Collaboration Platform
https://sharepoint.soa.org

SOA Engage Community Platform
https://engage.soa.org

SOA Center for Certified Actuarial Analysts
https://www.soacenter.org


Unscheduled Maintenances/Outages

If any online services are unavailable due to an unscheduled outage, updates will be available at https://maintenance.soa.org.