Announcement: SOA congratulates the new ASAs and CERAs for March 2020.

Announcement: Access the latest SOA updates on COVID-19 at SOA.org/covid-19-updates.

Due to unusually high email volume in Customer Service, you may experience a longer response time than usual. We apologize for any inconvenience this may cause.

Listing of the Prometric Test Center's Candidate Services Telephone Numbers

Candidates must reference the "SOA/CIA" exam.

 Location Phone Number
North America +1-866-891-6394
China +86-10-82345674
Europe +31-320-239-540
India +91-0124-451-7160
Japan +03-5541-4800
Korea +007-9814-2030-248
Latin America (LAM) +1-443-751-4995
Malaysia +1800-18-3377
Middle East +31-320-239-530
North Africa +31-320-239-530
Other Countries +60-3-7628-3333
Sub-Sahara Africa +31-320-239-593