Announcement: SOA releases December 2020 Exam PA passing candidate numbers and congratulates the new ASAs and CERAs for February 2021.

Attention: Due to COVID-19 restrictions, seat capacity at Prometric testing centers continues to be affected. If you are unable to find a seat for your exam, click here to see your options.

Listing of the Prometric Test Center's Candidate Services Telephone Numbers

Candidates must reference the "SOA/CIA" exam.

 Location Phone Number
North America +1-866-891-6394
China +86-10-82345674
Europe +31-320-239-540
India +91-0124-451-7160
Japan +03-5541-4800
Korea +007-9814-2030-248
Latin America (LAM) +1-443-751-4995
Malaysia +1800-18-3377
Middle East +31-320-239-530
North Africa +31-320-239-530
Other Countries +60-3-7628-3333
Sub-Sahara Africa +31-320-239-593