Grading - Defective Questions
Occasionally, through an inadvertent error or a difference in interpretation, an examination question is found to be defective. Examples of defects might include typographical errors, ambiguities, or questions that test material no longer covered in the Course of Reading. Candidates who believe that a question is defective should write to email@example.com within two weeks of the date the examination was administered. This letter should explain in detail why the question seems to be defective. The appropriate SOA Education Committee will investigate all questions brought to its attention in this way, and may make allowances in the grading process, if appropriate. The Education Committee may make use of candidates' examination books to determine whether their scores should be adjusted. The committee makes no guarantee it can consider correspondence that does not reach the SOA office within two weeks after the examination administration.