In this video Jing Lang explores the current and future landscape of AI in the insurance industry, focusing on its impact on actuarial work. She highlights the wide-ranging applications of AI in business, particularly in customer interactions and marketing activities, while also discussing its potential disruptions in the insurance sector. Despite the advancements in AI, Jing emphasizes that certain aspects of actuarial work, such as pricing and reserving, remain largely unaffected for now, but encourages proactive integration of AI tools for future adaptability. Contributors: JIng Lang FSA, FCIA, MAAA, FLMI ; Scott Allen FSA, MAAA; Henry Chen FSA, FCIA, MAAA; Jon Forster ASA, MAAA.