Description: Even if you aren’t interested in going to Rome, this article is the first in a series on the process of innovation. It defines innovation, describes an overview of the innovation process, and includes a few innovative techniques and examples of innovation. However, it does not provide directions to Rome, as all roads lead there anyway.

Description: What would happen when the use of computerized two-digit date fields used through all of the latter half of the 1900s encountered the date 01/01/2000? No one knew. As Jan. 1, 2000, drew closer, self-preservation forces, competition, liability shifts, and disclaimers heated up essentially across all commercial sectors. The contemporaneous documents of those pressures tell a story about those who did not know the outcome of the Y2K issue, primarily as related to liability, risk and insurance. In this exciting article, Nancy P. James, Licensed Insurance Adviser and Y2K expert, shares the untold story of risk and insurance at the dawn of the Millenium.