Description: A discussion of how compassion and empathy, help us to move from "managing things" to "leading people". Also will ponder how we develop genuine compassion.

Description: Article describes the benefits of focusing on the emotional aspects of insurance.

Description: Tips for effective communication globally.

Description: As mentioned in the Chairperson’s Corner, this is the first of a three-part series focused on the “Do Nothing” leadership approach presented by Professor J. Keith Murnighan, the Harold H. Hines Jr. Distinguished Professor of Risk Management at the Kellogg School of Management, Northwestern University. Murnighan is the author of the book Do Nothing! and promotes a synonymous leadership approach.

Description: Franklin, one of the Founding Fathers of the United States, devised a method to achieve "moral perfection." The author explains the method.

Description: How is actuarial career development related to human development? The author draws a parallel using the archetypes developed by Swiss psychiatrist Carl G Jung.

Description: This article describes why dressing up - even while working remotely- can help create work / life balance when the day is done.

Description: This article gives a formula for reversing failure into success

Description: This article discusses two key challenges one must overcome to gather the best data for managers to make data-driven decisions.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a difficult hiring decision faced by an actuarial manager.