Description: This session is an in-depth interview of Amanda Hug and Micheline Dionne, president of the SOA and past-president of the International Actuarial Association (IAA), respectively. SOA is the largest professional society for the actuarial profession, and the IAA represents actuaries from over 100 countries. We’ll touch on topics such as AI, the future of work for actuaries, DEI (Diversity, Equity and Inclusion), among others. At the conclusion of the session, the attendees would be able to get a better understanding of the strategic directions of both organizations and how each plans to navigate its perceived challenges and opportunities. Interviewees: Amanda Hug, FSA, MAAA, Director at WTW, incoming president of the SOA Micheline Dionne, FCIA, Past-President of International Actuarial Association (IAA) Interviewer: Jing Lang, FSA, FCIA, President of Deepwork Academy and host of the Be Brilliant with Jing Lang podcast.

Description: This session will explore the considerations and best practices for developing AI tools that are useful, safe, and transparent for actuarial work. While large language models (LLMs) offer exciting possibilities, it is crucial to understand when and how to use them effectively. The session will cover key concepts of LLMs and case studies on developing AI tools for retrieval-augmented generation and summary creation of actuarial documents. Attendees will learn about the importance of designing workflows that nudge users towards safe and effective processes. By the end of the session, participants will gain insights into the responsible use of LLMs in actuarial practice and learn how to leverage their potential to support professional growth.

Description: Join us as we delve into the dynamic landscape of the Fixed Indexed Annuity industry. Presenters will discuss trends observed in recent FIA experience, observations from their own company's data, and findings from Milliman's FIA industry experience studies. Key results include a view of surrender behavior relative to market dynamics and comparisons with industry predictive models, serving as a benchmark to explore where industry experience aligns with expectations and where potential surprises have emerged. Through a combination of data-driven analysis and expert interpretation, attendees will gain valuable perspectives on the evolving FIA landscape, enabling them to make informed decisions to navigate future challenges.

Description: This session reviews the importance of using benchmarks in healthcare utilization management to improve organizational and patient outcomes and increase efficiency. It highlights how benchmarks can inform decisions about utilization management strategies and benefit members, payers, and providers. The presentation includes best practices, successful examples, and solutions to challenges, focusing on claim utilization, risk adjustment efficiency, quality metrics, and overall performance. Additionally, insights into the future of benchmarks and the value of analyzing the entire distribution of data for deeper insights will be shared.

Description: Historically for coinsurance deals some appointed actuaries have only concerned themselves with the reinsurer counterparty risk and in certain cases have ignored 100% coinsurance business in their asset adequacy analyses (AAA). Recently there have been regulatory discussions about concerns relating to asset intensive reinsurance and how these deals may be exposing policyholders to additional risk. Presenters will discuss the recent draft APF 2024-3 and issue brief 'Asset-Intensive Reinsurance Ceded Offshore From U.S. Life Insurers (With Focus on Bermuda)', potential impact to AAA, and modeling considerations.

Description: June 2024, AG54 will begin for new RILA sales. This guidance requires companies to determine an interim value that is more aligned with the market value of the position on a daily basis. This discussion will talk through companies adoption of AG54, lessons learned, approaches and integration with the administration system. Additionally this session will discuss how AG54 impacts new product design, reserving and capital implications.

Description: In this presentation, members of the Sexuality and Gender Alliance of Actuaries (SAGAA) will review some of the basic biases that impact us all personally and professionally. Followed by a deep dive into the history of how the insurance industry has handled both applicants and policyholders who are living with HIV, which disproportionately impacts communities of color and the LGBTQ+ community, and how systemic biases that are formed over decades impact the marketplace today.

Description: Explore cutting-edge advancements in virtual care, including remote patient monitoring and care delivery in the metaverse, which build on the foundation that pandemic-era telehealth built. Gain a deep understanding of how these innovations are set to shape the future of telehealth and healthcare more broadly. By attending the session, you will be equipped with a roadmap of the key trends and opportunities in virtual care, and be able to identify potential challenges and solutions for their own organizations in leveraging these new tools.

Description: Hear an overview of recent results and potential scenarios that may impact the future of the ACA market. Review recent reported industry level profitability before transitioning to a discussion of how current market dynamics may influence the future profitability of this segment. Results from microsimulation economic models will be presented to help illuminate market shifts. Issues that will be explored include how ICRA availability might influence individual decision making, as well as how a move to level funding is impacting the small group market.

Description: Explore the findings from the research paper recently released by Milliman and the SOA, highlighting the growing need for support of informal/family caregivers. We will discuss both quantitative and qualitative data that illustrates not only the cost and burgeoning need, but the mental/emotional stressors that come along with this work.