Description: The world has shrunk and there is no going back. In today’s post-pandemic business landscape, actuaries are frequently being asked to collaborate or lead within multicultural teams dispersed across the globe. The question is, how should companies go about maintaining a sense of team connection across teams that are geographically and demographically different?

Description: After 10 years, the Affordable Care Act (ACA) risk adjustment program has evolved as the ACA has evolved. In recent years the Centers for Medicare and Medicaid Services (CMS) has focused on predictive accuracy over compensating for actuarial risk and has failed to address systemic issues such as insolvencies that created suboptimal outcomes for the ACA markets.

Description: Join us as we explore Medigap claims assumptions and more. What has been driving cost increases? Does the trend vary by market? How are area factors determined? What opportunities exist for niche carriers? This session will provide a fresh experience-based perspective on key pricing considerations and leave you with food for thought as you manage your business.

Description: How is extreme weather impacting you? If you live in California, you may have been impacted by the atmospheric rivers unleashing record-breaking rain and snow last winter. If you live in Canada or near Canada, you may have been impacted by the wildfires raging last spring. NASA has declared that the summer of 2023 was the hottest on record.

Description: It's your first full day of productive learning! Join us for the opening session to celebrate the volunteers, hear from 2023–2024 SOA President and Chair Tim Rozar on the SOA’s strategic plan, and gain insights from the keynote presentation on AI and ethics.

Description: This workshop is intended to educate leaders of large and small groups on how to build a high-performance culture and achieve outstanding results. At the conclusion of this workshop, attendees will: - Learn the critical steps necessary in building a high-performance culture - Understand how to combat the inevitable resistance to change that will occur as new ways of operating are implemented - Be able to easily distinguish between high-performing and lower-performing teams

Description: Discuss recent pricing trends and best practices related to the hottest selling deferred annuity product. Understand how and why pricing methodologies and approaches have changed over recent years given the steep rise in interest rates, how the risk landscape has changed due to the market environment, and where shortcomings may still exist.

Description: This session will discuss basic and advanced hedge modeling concepts. It will explain common hedge strategies used to support guarantees and options embedded within life and annuity products and the materiality of these products within the US. Attendees will learn how Machine Learning acts to reduce the computer processing needed to simulate the dynamic hedging of product liabilities projected in the future across many stochastic scenarios. Actuaries working in consulting, software development, and a large life insurance company will provide a wide range of hedging viewpoints ranging from a broad industry perspective to a hedging practitioner. Attendees will obtain a comprehensive understanding of a novel ML approach to modeling dynamic hedges and the hedge optimization opportunity it presents.

Description: In this session, we will explore recent industry-wide studies focusing on mortality and policyholder behavior patterns across both Life and LTC lines of business. The Life study analyzes extensive data collected over 2018-2022, providing a unique perspective on trends heading into, during, and emerging from the pandemic. The study covers 2.5 million deaths and over 5 million voluntary surrenders and fund lapses across term and permanent life products. The LTC analysis will focus on the components of policyholder termination, with an additional perspective of total termination patterns prior to, during and post-pandemic periods. The analysis will examine cohorts of policyholders to identify the area of largest deviations from expectation and how that translated into short term results as well as where we are today. The aggregation of experience across participating companies provides insights into areas where a particular insurer’s data is not credible on its own, including: older ages, preferred/standard classes and more. At the conclusion, attendees will have an understanding of how experience emerged and considerations for setting assumptions going forward.

Description: Once upon a time, with enough advanced notice and a well-planned out meeting agenda, you could get all the Key Decision makers (KDMs) in the same conference room. Now, many companies have allowed KDMs to move to geographically diverse locations and this is no longer the norm. Has business been impacted? Have productivity and sales been impacted? We will discuss the significant changes that have occurred in our industry when we went from pre-COVID to a post-COVID virtual world. When key contacts and KDM's no longer come into the office 5 days per week, 8 hours each day, how do you visit their office in person? Do all the KDM's still live in close proximity to the office? Are hybrid meetings effective? How do you maintain frequency of contact? In-person, virtual? This will cover learnings, best practices, ways to spur productivity, comradery and new ways of working together more effectively. Sales managers and others can glean helpful insights that will make them more effective in working with and managing their client base.