Description: What would happen when the use of computerized two-digit date fields used through all of the latter half of the 1900s encountered the date 01/01/2000? No one knew. As Jan. 1, 2000, drew closer, self-preservation forces, competition, liability shifts, and disclaimers heated up essentially across all commercial sectors. The contemporaneous documents of those pressures tell a story about those who did not know the outcome of the Y2K issue, primarily as related to liability, risk and insurance. In this exciting article, Nancy P. James, Licensed Insurance Adviser and Y2K expert, shares the untold story of risk and insurance at the dawn of the Millenium.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.

Description: In this interview, Caroline Grégoire, formerly from Hannover Re, and now international mentor, coach, trainer and speaker, shares her views on how mentoring can support you on your career path and how it also benefits the reinsurance industry as a whole.

Description: Leadership interview with Karen DeToro to discuss her career journey and share leadership wisdom.

Description: Looking to the upcoming 2024 year and looking back at the 2023 year in the International Section.

Description: This book explores diplomatic strategy in an historical context. Many of the lessons in the book are useful to business decision-makers.

Description: Carlos Arocha, the 2022 Chair of the International Section Council, introduces the articles featured in the current newsletter issue. In addition, he highlights recent and planned activities undertaken by the section.

Description: This is a conversation with two critical staff members of the Society of Actuaries (SOA) about their experience there. Jane Lesch is a non-actuary who has been working at the SOA for over 20 years, and is an engagement specialist. Mike Boot is an actuary who retired at the end of February after 15 years at the SOA, most recently as managing director. We spoke to both Jane and Mike to get their take on what leadership is about, and how working at the SOA impacted them.

Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: Article outlines application of the 11 leadership principles defined by the Marine Corps in a corporate setting.