Description: Emails are to the business world what cars are to a road trip: we can't get anywhere without them. This article offers 6 specific strategies to write emails more effectively. The theme is that re-reading your emails to check for a clear goal, conciseness, appropriate tone, etc. is a worthwhile time investment as it saves your reader time and prevents problems caused by miscommunication.

Description: Servant Leadership is a leadership philosophy that focuses on organizational success through serving and enriching the lives of the employees. As employees become engaged the organization becomes more vibrant, sustainable and successful. Four primary principles are discussed: Create an Environment for Employee Growth; Provide Employees What the Need to Thrive; Remove Obstacles to Employee Achievement; Help Employees Reach Organizational and Personal Goals. Trust, creativity, shared vision, listening, job skills and personal attention lift employees up, creating high quality, engaged employees that help drive organizational success and create a pool from which the next generation of leaders for the company will emerge.

Description: Actuarial functions are being asked to do more with less: being challenged to provide more value to the business through applying insight and foresight. This article examines ways in which actuaries can provide business insights with very limited investment. The article provides actionable steps that actuaries easily apply to their daily work.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This case study involved an actuary interviewing a candidate who seemed exceptional, until she started pushing back on the job level.

Description: The article discusses the use of the keyword strategy in teaching. The literature with a negative view of keywords is reviewed and responded to by advocating keywords with multiple meanings supplemented with relevant instructional guidance. Numerous examples are presented from the SOA preliminary exams. Additionally, advanced use of keywords to problems not having them are presented.

Description: A description of a new award for outstanding educators in actuarial science.

Description: Encouraging submission of articles from any interested parties

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved an actuarial manager facing the potential resignation of a key employee.

Description: Expanding Horizons recently had the opportunity to interview Wenjun Zhu, the winner of the Society of Actuaries’ (SOA’s) third Actuarial Science Early Career Award.

Description: March 2020 issue of The Stepping Stone by Leadership & Development Section. practical information for actuaries, trends that impact section, section activities