Description: Many insurance companies have started Diversity, Equity, and Inclusion (DEI) initiatives over the past few years to better engage with their employees and communities in new ways. Explore another important audience of DEI programs: the customers who purchase insurance products. Review research on the unique needs of specific groups that may have been underserved by insurance companies in the past. You will also touch on ways to make the insurance buying process more accessible to everyone.

Description: We will share the latest research from the Actuarial Innovation and Technology Strategic Research Program, with a focus on research relevant to health actuaries. Attendees will learn about leading-edge technology that has impacts on actuarial functions, both broad and specific innovations and breakthrough technology, and the resulting impacts.

Description: In this session, we will explore the opportunities and challenges of leveraging AI tools to support valuation actuaries in their work. We will begin by introducing the concept of large language models (LLMs), discussing their capabilities, limitations, and potential errors. We will then delve into case studies that demonstrate how LLMs can be effectively utilized to reference actuarial documents. The session will also address key considerations when developing AI tools to mitigate errors, enhance safety and security, and improve overall efficiency. The case studies will cover fine-tuning and information retrieval techniques such as retrieval augmented generation (RAG). Our goal is to provide attendees with a foundational understanding of the nature of LLMs and offer practical insights and ideas for actuaries to build their own processes and tools that ensure accountability, safety, and efficiency.

Description: The need for LTC services is projected to increase as the general population ages. Many LTC carriers have helped meet this demand but are looking for new ways to mitigate underpriced risks and to improve policyholders' quality of life. Aging-in-place interventions can be an effective method to mitigate financial risks and improve health outcomes. However, many carriers face challenges to prove financial benefits/ROI, quantify program effectiveness, or simply don't have clarity on how to start and implement these initiatives effectively or operationally.

Description: Come gain insights into the techniques used in Machine Learning and its applications. You'll discover the key technological advances in recent years which were behind and ultimately facilitated the breakthroughs including ChatGPT/GenAI. It's time to uncover real-world use cases where AI models and their transformative impact on our lives.

Description: This session delves into Actuarial Fairness and compares it to other fairness concepts within the context of retirement savings, exploring how these ideas influence behaviors among retirees. We explore how immediate financial pressures and complex financial decisions impact people's willingness and capability to save for retirement. The session will also review traditional retirement solutions and innovative alternatives, assessing how each aligns with fairness principles. Drawing parallels from public discourse on resource distribution in sectors like healthcare, we discuss broader implications of fairness in financial regulations and impacts on policy and decision-making in retirement planning. Learning Outcomes: Attendees will be able to: - Understand the application of fairness concepts, including Actuarial Fairness, to retirement income products. - Explore how perceptions of fairness influence retirement saving behaviors, examining personal finance challenges and the regulatory environment. - Assess innovative retirement solutions' roles in promoting fairness while upholding actuarial integrity. - Analyze the influence of legislation and public policy on the conceptualization, communication, and implementation of fairness in retirement products.

Description: This session will include examples of healthcare claims and market data to be used for educational purposes to highlight trends in the insurance industry. It will also highlight opportunities to enforce existing laws around fraud and abuse, and areas for regulators and legislators to focus to address this growing problem. Finally, it will discuss recent law changes and highlight areas requiring additional regulatory intervention. Expect discussions of recent claim issues and laws in the healthcare market as well as emerging issues in healthcare. The presentation will be beneficial to healthcare professionals working for health insurers, healthcare providers, auditors, regulators and healthcare providers and will also cover professionalism related topics for actuaries.

Description: Welcome to the future of insurance, for actuaries and non-actuaries! Discover how cutting-edge AI models are revolutionizing underwriting, risk assessment, and customer experience for the insurance industry. Experts in management consulting and actuarial consulting firms will provide valuable insights into the consideration and challenges surrounding the adoption of Generative AI.

Description: How do we take a Minimum Viable Products (MVP) approach to launch new insurance products? Join this moderated discussion and focus on three key development aspects: Distribution, Systems, and the design and pricing of the Insurance product itself. Come discuss reasons to choose an MVP approach and how it solves many of the product launch challenges.

Description: One common barrier to employing GLM modeling is the lack of sufficient data. This limitation often comes from the combination of the considerations in ASOP No. 25 “Credibility Procedures” and the fact that GLMs assign full credibility to the data. Explore the possibilities of credibility-based regression by expanding the intended purpose of modeling analysis from producing a single model as output to producing data insights, credible differences, and a range of reasonable models.