Description: A typical course has some "hard" parts. These "hard" parts are the places where weaker students begin to fail, lose interest, and give up. The paper introduces a metric by which to evaluate each course topic. High metric values indicate "hard parts" of courses. The paper recommends spending more course time on hard parts and less course time on easy parts. The paper also recommends using disclosure: Tell students - this part of the course is "hard" and they may feel uncomfortable which is why more time is being spent on it." This approach to hard parts works! Failure rates are significantly reduced, while retention, satisfaction, and student scores improve.

Description: Many firms use in-your-face feedback mechanisms; however, Harvard Business Review authors Marcus Buckingham and Ashley Goodall argue that the most effective approaches employ open-ended questions that help employees maximize their unique strengths. Sample questions are provided so that managers can start utilizing the process as soon as they read this article.

Description: Editors note summarizing contents of the newsletter and volunteer opportunities.

Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: Chairperson's newsletter outlining section strategy for 2023.

Description: An update on the activities of the JRMS

Description: Chairperson’s Corner

Description: Self-branding is how you show up in the world, both in person and online. It’s how others perceive your strengths, your values, your work ethic, and your uniqueness. This article explores strategies that you can use to develop your personal brand, offering practical steps you can take.

Description: An overview of John Robinson's experience at the recently concluded annual meeting of the Caribbean Actuarial Association in Trinidad.

Description: A leadership interview with Margaret Meister looking back at her career trajectory and sharing lessons learned.