Description: Knowing how we and those around us are wired is very important for having successful relationships, whether it be family, a work team or any interaction that can be built upon for the future (e.g., a potential client). There are several models of human behavior inexistence. Like any model, none are perfect. However, having one that can generally guide us the majority of the time with simplicity, practicality and success is of great benefit.

Description: Emails are to the business world what cars are to a road trip: we can't get anywhere without them. This article offers 6 specific strategies to write emails more effectively. The theme is that re-reading your emails to check for a clear goal, conciseness, appropriate tone, etc. is a worthwhile time investment as it saves your reader time and prevents problems caused by miscommunication.

Description: Technology In Microinsurance This literature review provides insights on emerging technologies that ... the actuarial profession within the space of microinsurance for the purpose of establishing a frame of ... Description: This literature review provides insights on emerging technologies that interact with the actuarial profession within the space of microinsurance for the purpose of establishing a frame of reference for actuaries to use in their work. Furthermore, it intends to spark readers’ interest in, and create a vision for, how microinsurance and its associated technologies may impact the actuarial industry in the future.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved an informal job performance appraisal gone wrong.

Description: Executive Coach Marcel Schwantes demonstrated that applying daily practices of Servant Leadership is really the best way to engage workers to perform at a high level, which will improve the bottom line. Here Schwantes returns to kick-off a six part series that delves deep into the best practices of what a servant leader is, and does.

Description: SOA International Section Council 2012 accomplishments

Description: This article provides key themes of effective project management and case studies to illustrate their successful application. Key learning outcomes are: • To understand project management goals and key themes for success • For students, be empowered to manage. For managers, empower students to develop project management skills in tandem with their technical skillset

Description: This paper delves in the four pillars that support the professional exercise of an actuarial mathematician: operating, teaching, consulting and researching.

Description: Interview with the current Chair of the Retirement Section Council, describing the work of the Council and other topics.

Description: A real-life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study found amid-career actuary uprooting his family for a new job that involved promotion to Chief Actuary. Shortly after, he found that the company was in serious financial difficulty, and he felt he'd been deceived during the interview process.