Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved management hiring someone to make changes, then ignoring all suggestions.

Description: Servant Leadership is a leadership philosophy that focuses on organizational success through serving and enriching the lives of the employees. As employees become engaged the organization becomes more vibrant, sustainable and successful. Four primary principles are discussed: Create an Environment for Employee Growth; Provide Employees What the Need to Thrive; Remove Obstacles to Employee Achievement; Help Employees Reach Organizational and Personal Goals. Trust, creativity, shared vision, listening, job skills and personal attention lift employees up, creating high quality, engaged employees that help drive organizational success and create a pool from which the next generation of leaders for the company will emerge.

Description: The author briefly describes a hypothetical example of several unconscious biases in the workplace, drawing upon the behavioral economics work of Kahneman and Tversky. He presents data to refute the snap judgments that are all too common in human interaction.

Description: The latest installment in a series that applies Buddhist philosophy to the everyday working world of actuaries. This installment chronicles the author's career transition from corporate actuary to academia, relating the challenges faced to those periodically encountered by all actuaries during their career journeys.

Description: How can we maintain our sanity while staring at the same screen all day, clicking into and bouncing out of meetings? To be successful in today's (remote) world, we must learn how to relate to individuals virtually.

Description: Come discuss the benefits and challenges of collaboration between academic institutions and industry stakeholders in shaping actuarial education and research agendas. Register for this event now.

Description: Actuarial projects have become more intricate, involving external resources and requests beyond the actuarial team's purview. Whether a task appears minor or exceptionally complex, adept project and change management play a pivotal role in successful execution. In this session, we explore practical strategies for tailoring implementation management approaches.

Description: Actuarial functions are being asked to do more with less: being challenged to provide more value to the business through applying insight and foresight. This article examines ways in which actuaries can provide business insights with very limited investment. The article provides actionable steps that actuaries easily apply to their daily work.

Description: It is well established that empowerment of staff is a critical leadership trait. But what are the metrics to recognize that you have achieved it? What steps enable this achievement? Which psychological attributes explain its efficacy?This article proposes to answer these questions through a multi-disciplinary examination of empowerment in the context of three leadership domains.

Description: This article provides key themes of effective project management and case studies to illustrate their successful application. Key learning outcomes are: • To understand project management goals and key themes for success • For students, be empowered to manage. For managers, empower students to develop project management skills in tandem with their technical skillset