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Artificial intelligence is no longer an emerging technology — it is rapidly becoming the core engine of risk selection, pricing, underwriting, and customer interaction across insurance and financial services. But as models evolve into autonomous agentic systems and decision pipelines become more complex, traditional guardrails are being stress-tested like never before.
In this 75-minute webinar, we will discuss:
- Trends where AI is most commonly used in insurance and financial services
- The governance risks that matter most (bias, explainability, hallucinations, model drift, data and privacy, technology and cyber, and systemic AI failures)
- How we expect AI to further integrate into our day-to-day activities as actuaries and technical professionals in the years ahead.
- A practical governance framework aligned with actuarial standards, ethical principles, and the Actuarial Code of Conduct and examine several industry examples of AI gone wrong.
We will discuss professionalism considerations for actuaries interacting with generative AI, and review actions we can take to incorporate these professionalism considerations into our decision making prospectively. The session will close with future-ready strategies to stay relevant, expand influence, and thrive in a world where actuarial expertise, data science, and AI ethics converge. Actuaries have a unique opportunity to define the next frontier of trust and transparency in intelligent risk systems. We need to be prepared for disruption and expand our roles to embrace the responsible and ethical use of AI in our industry.
Presenter(s)
Mitchell Stephenson, FSA, MAAA
Moderator(s)
George Alvites
Internal Audit Department
Prudential Financial, Inc.