Description: Looking to the upcoming 2024 year and looking back at the 2023 year in the International Section.

Description: This is a conversation with two critical staff members of the Society of Actuaries (SOA) about their experience there. Jane Lesch is a non-actuary who has been working at the SOA for over 20 years, and is an engagement specialist. Mike Boot is an actuary who retired at the end of February after 15 years at the SOA, most recently as managing director. We spoke to both Jane and Mike to get their take on what leadership is about, and how working at the SOA impacted them.

Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: Sam dives into how his experience as both a leader and a musician provide insight into how micromanagement disrupts the flow of an organization much like a live musician who overly focuses on one component quickly loses the flow of a performance. What does the symphony of actions sound like at your organization?

Description: A compilation of reader responses is presented to a real life situation. This issue’s case study involved a candidate for an actuarial position who didn't handle salary discussions well, and whether that should impact the hiring decision.

Description: As a dynamic entrepreneur, the question is not if you’ll need to prepare for high-stakes, emotionally charged conversations, but when you will have them. If you’re looking toward a business conversation where you want the outcome to be positive-oriented and forward-looking, there is some risk involved. It is worth your time to prepare and differentiate yourself before any words are spoken. Risk, in this situation, means that it could negatively or positively impact one or more of the following: Relationships, business outcomes, timing/efficiency, quality metrics, performance, or more. There is a literal cost to this kind of conversation going wrong! In this article, Libby Wagner shows actuarial entrepreneurs how to hold tough conversations that demonstrate respect and bring about the results they want.

Description: An article summarizing the SOA Asia-Pacific Annual Symposium held June 12 - 13, 2024.

Description: Self-management is your ability to use awareness of your emotions to stay flexible and direct your behavior positively. When you understand what you are feeling, you can effectively choose how to react. Knowing your individual tendencies can help you prepare for future events by consciously deciding to change or adjust your behavior when certain situations occur. The article shares strategies, examples and personal insights to illustrate how to develop the skill of self-management.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit the irresponses to "What Would You Do?" This issue’s case study involved a staff performance issue faced by an actuary new to management.

Description: Actuarial functions are being asked to do more with less: being challenged to provide more value to the business through applying insight and foresight. This article examines ways in which actuaries can provide business insights with very limited investment. The article provides actionable steps that actuaries easily apply to their daily work.