Description: Executive Coach Marcel Schwantes demonstrated that applying daily practices of Servant Leadership is really the best way to engage workers to perform at a high level, which will improve the bottom line. Here Schwantes returns to kick-off a six part series that delves deep into the best practices of what a servant leader is, and does.

Description: This article provides key themes of effective project management and case studies to illustrate their successful application. Key learning outcomes are: • To understand project management goals and key themes for success • For students, be empowered to manage. For managers, empower students to develop project management skills in tandem with their technical skillset

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This case study involved an actuary interviewing a candidate who seemed exceptional, until she started pushing back on the job level.

Description: Discusses the impact Culture has on a team through review of Daniel Coyle's book "The Culture Code". Highlighting application of Daniel's "Ideas for Action" in the author's work & personal life.

Description: Follow up to 2001 "Confessions of a Telecommuter". This article discusses best practices for working from home.

Description: Personal work experience becomes a management lesson

Description: A compilation of reader responses is presented to a real life situation. This issue’s case study involved an actuary trying to add to staff, who encounters questionable behavior by a prominent actuarial recruiter. What the actuary actually did is shared after the compiled responses.

Description: This article discusses two key challenges one must overcome to gather the best data for managers to make data-driven decisions.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a difficult hiring decision faced by an actuarial manager.

Description: A discussion of the effective use of social media for risk management professionals to help educate the general public, including analysis of natural disaster responses, and the importance of establishing credibility as an online expert.