Description: Most people will now have had some exposure to Large Language Model tools such as ChatGPT and will have been impressed by their ability to write essays or generate computer code. However, fewer people will be aware of the next phase of AI, which will turn AI chat assistants into more fully fledged AI colleagues. These emerging set of tools come under the broad term of “AI agents”, which are AI-based systems which have capabilities beyond a simple chat interface and are able to interact with external tools, access data, and most importantly have the capability to plan and perform arbitrarily complex tasks. In this talk we will explore the emerging field of AI agents and discuss our experiences using such frameworks to build end-to-end actuarial modelling solutions and demo some POCs we have been working on for the audience. We will also cover topics related to building such complex AI systems including: prompt-engineering fine-tuning retrieval augmented generation function calling specific AI agent frameworks and how they will allow AI to participate in all the different stages of the actuarial modelling process from coding and testing to documentation and analysis.

Description: We will share the latest research from the Actuarial Innovation and Technology Strategic Research Program, with a focus on research relevant to health actuaries. Attendees will learn about leading-edge technology that has impacts on actuarial functions, both broad and specific innovations and breakthrough technology, and the resulting impacts.

Description: Attend if you are an organization interested in utilizing various kinds of client data to improve the whole insurance sales process, and to develop new applications. Interested parties may include distribution sales force, underwriting, claims, actuarial and finance departments within a typical insurance company, online distribution partners, health care providers and other consulting service providers. The research looks into various use cases, which are typically main issues in modeling in the insurance industry. The research also helps benchmark performance using different languages that may serve as a good reference when best to use a certain language to enhance the development cycle.

Description: Creating a predictive model is one thing, but then taking that model and getting full stakeholder buy-in is another. Learn from presenters' experiences and insights on proving model effectiveness in the long-term care (LTC), life and annuity spaces. Explore various topics such as feasibility, model transparency, fairness and equity, ROI measurement, data assets and compliance, infrastructure and more. By the end of the session, you will gain an understanding of how to navigate the challenges of proving the effectiveness of predictive modeling and obtaining management buy-in.

Description: The InsurTech industry continues vibrant activity. Some areas of focus include transformation of the underwriting process, new data sources being used, focus on the consumer, automation and more. By attending this session, you will hear about some of the latest trends in InsurTech that are impacting the life insurance industry.

Description: Many insurance companies have started Diversity, Equity, and Inclusion (DEI) initiatives over the past few years to better engage with their employees and communities in new ways. Explore another important audience of DEI programs: the customers who purchase insurance products. Review research on the unique needs of specific groups that may have been underserved by insurance companies in the past. You will also touch on ways to make the insurance buying process more accessible to everyone.

Description: Innovation can be a challenging goal to achieve for many organizations. Come explore how actuaries at any career stage can drive innovation in their organization and how innovation happens in companies. You'll also learn about what problems arise when organizations first start bringing an innovation mindset into play. Come discuss the practical aspects of making innovation happen for each person, whether they are an individual contributor, a team manager, personally responsible for organizational innovation, or ready to take the entrepreneurial leap.

Description: The old adage 'insurance is sold not bought' has been used to dismiss digital insurance and support the old agent model of distribution. However, modern distribution systems address this with personalization. This is not simply a customized application form based on age or gender. Personalization is much more dynamic and happens in real-time. It's about tailoring the end-to-end experience to meet the needs and expectations of the specific applicant. The core tools to achieve this are AI learning and nudges from behavioral science.

Description: Leveraging advanced technologies like Generative AI is essential for insurers looking to compete and drive business growth. In this high-level webcast, we discuss the transformative potential of Generative AI in actuarial work and how it empowers actuaries to become more efficient and effective.

Description: In this session, we will explore the opportunities and challenges of leveraging AI tools to support valuation actuaries in their work. We will begin by introducing the concept of large language models (LLMs), discussing their capabilities, limitations, and potential errors. We will then delve into case studies that demonstrate how LLMs can be effectively utilized to reference actuarial documents. The session will also address key considerations when developing AI tools to mitigate errors, enhance safety and security, and improve overall efficiency. The case studies will cover fine-tuning and information retrieval techniques such as retrieval augmented generation (RAG). Our goal is to provide attendees with a foundational understanding of the nature of LLMs and offer practical insights and ideas for actuaries to build their own processes and tools that ensure accountability, safety, and efficiency.