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Managing For Excellence
and it is worth 30% to me to have a problem taken care of quickly. So I guess I think that is something ... DONALD R. SONDERGELD: I have a question l'd like to direct to both of the panelists. We need to get a little ...- Authors: Nancy K Austin, Peter Bondy, Kevin A Seglem, Robert Shapiro
- Date: May 1986
- Competency: Leadership>Thought leadership; Strategic Insight and Integration>Strategy development
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession>Management skills
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Navigating Through Stormy Seas
a captive or career agency system so they do not care about it; they do not even calculate agent retention ... through a different channel where there is less direct contact with a customer. You can also segment ...- Authors: David E Neve, Richard Wong, John W Boynton
- Date: Oct 1996
- Competency: Strategic Insight and Integration>Effective decision-making; Strategic Insight and Integration>Strategy development
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession>Management skills; Enterprise Risk Management>Financial management
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Managing For Excellence
doesn't know that Americans in California don't care much for American cars. In fact, Cadillacs (cars ... service-bay area to see how well their car is being taken care of. But, they say they really do it for the mechanics ...- Authors: Nancy K Austin
- Date: May 1986
- Competency: Strategic Insight and Integration>Big picture view; Strategic Insight and Integration>Strategy development
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession>Management skills
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Strategic Thinking for the 1990s
Strategic Thinking for the 1990s This presentation is a general session from the 1991 Meeting ... functioning. For me, strategy involves three key or primary areas. The first is the area of risk. In putting ...- Authors: Daphne D Bartlett, Meyer Feldberg
- Date: May 1991
- Competency: External Forces & Industry Knowledge; Strategic Insight and Integration>Strategy development
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession>Management skills