Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved management hiring someone to make changes, then ignoring all suggestions.

Description: As product development professionals, we know that getting customer feedback is a key component of the product development process. If crafted carefully, these sessions can uncover true unmet needs, unlock the next product innovation, and create market share gains, all while creating something that contributes to society. As quoted during one of our last focus groups, “Magic stuff happens here.” When designing your research, are you doing all that you can to promote inclusive thinking? By focusing on the design of your study—through overall theme and by paying attention to the details in the process—you can uncover new perspectives that you may not have considered, if not for being deliberate in your actions. Instead of just avoiding structures that create biases, we need to actively incorporate inclusivity. Our team performed a study titled “Designing Solutions to Empower Women,” which focused on women’s viewpoints and how those could be incorporated into life insurance product development. I would love to share some of my experiences and tips collected along the way.

Description: Report on meetings sessions in each of 5 tracks for Long Term Care professionals: Actuarial, Compliance, Operations, Policy and Provers, and Group.

Description: The average person spends from one third to one half of every waking hour thinking about the past or present. We talk to ourselves when we do. Psychologists have identified three steps you can take to make your self-talk more positive. This will make you happier and better able to achieve the goals you set at home and at work.

Description: In this article, I give a few notes as the outgoing chair of the Education and Research Section Council.

Description: A real life situation is posed involving an actuarial management decision, and readers are invited to suggest "What Would You Do?"

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved what to do about a product line that wasn't living up to expectations.

Description: Shares updates of the Actuary of the Future section

Description: This is an interview that Professor Colin M. Ramsay, Editor of Expanding Horizons, had with Professor John Beekman, Ph.D., ASA, MAAA. It was conducted on Thursday, August 15, 2019, while both were attending the Actuarial Research Conference at Indiana University—Purdue University Indianapolis (IUPUI) in Indianapolis. The interview is a part of the Distinguished Academic Actuaries Series and is intended to highlight the journey these actuaries took through their career inside and outside of academia.

Description: One major concern about the rapid move to online teaching is the increased potential for academic integrity violations. Instructors and institutions have proposed many solutions, but some can be expensive, unfair, easy for students to circumvent, and overly focused on punishing the symptom. This article focuses instead on addressing the causes of cheating, while encouraging student learning and growth.