Description: I recently attended a conference where a succession of speakers crossed the line from self-absorption to rudeness. Indifferent to the obvious distress of their audience, they each rumbled interminably over their allotted 20-minute presentation times. From The Stepping Stone, April 2005, Issue No. 18.

Description: This article discusses challenges that short-term predictions have on actuaries' reputations, both as individuals and as a profession, and discusses strategies to improve our professionalism and better manage this risk.

Description: The author recounts his experience as a keynote speaker at the Actuarial Research Conference and provides advice to young actuaries to present complex subjects in an understandable manner.

Description: 2003 Valuation Actuary Symposium, San Diego, CA. In this session panelists and attendees share successful ideas on communicating technical ideas to a nontechnical audience. Topics include: 1. Technical writing techniques. 2. Communicating with senior management. 3. Communicating with the public.

Description: Book summary and review of "Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move from trusting to distrusting, and how to achieve conversational intelligence and Level III conversations.

Description: The editorial emphasizes the importance of actuaries learning to excel at communication, and questions continuing education requirements that place maximums on the number of credits that can be earned for education in this area.

Description: metadata for the entire issue

Description: Preview the next ARC, taking place August 8–11 at Western University.

Description: Read the April 2017 issue of Expanding Horizons published by the Education and Research Section. Newsletters provide practical information for the working actuary, articles on trends that impact sections and news about section activities.