Description: A contract owner selects a payout for his annuity using an AI/bot. The AI/bot presents various options with differences in payment and interacts with him in a simulated chat session. He decides on the form of payout. Compared to regular customer service the AI/bot was an improved experience with a call to action for the industry to build it.

Description: Cluster modeling is emerging as a powerful technique to manage cloud costs and run time. It also enables quick responses to "what if" scenarios, and aids in attributing results between reporting cycles. In this webcast, we provide insight into cluster modeling, present case studies that focus on various key performance indicators and discuss the benefits and challenges to cluster modeling from an insurer’s perspective. We also discuss the considerations associated with moving from an on-prem based computing solution to a cloud-based approach.