Description: The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, assumption of motive, and relational tension, and suggests clarifying conversation as a way to address these challenges.

Description: The author of this article offers alternative answers when we are asked, as actuaries, what we do for a living.

Description: This article defines "elevator pitch" and why one is needed. A great elevator pitch is an indispensable competitive advantage that will accelerate your career progress. A poor one can leave you toiling in anonymity.

Description: To Better Communication by Vincent G. Mace, Jr. from The Stepping Stone Newsletter, October 2004, Issue No. 16.

Description: I recently attended a conference where a succession of speakers crossed the line from self-absorption to rudeness. Indifferent to the obvious distress of their audience, they each rumbled interminably over their allotted 20-minute presentation times. From The Stepping Stone, April 2005, Issue No. 18.

Description: The author stresses the importance of presenting yourself in a positive light.

Description: This article shares tips for those starting out in the actuarial profession. The source is my experience and that of Ian Duncan FSA FIA FCIA MAAA and other actuaries.

Description: In the midst of the activity and glitter of Times Square, one group of actuaries devoted an entire SOA meeting one morning to developing their communication knowledge and skills. The workshop titled, “Actuaries can Communicate,” was designed to identify ways to communicate more effectively as an actuary, to develop individual communication competence and to practice communication skills central to the work of an actuary. From The Stepping Stone, April 2005, Issue No. 18.

Description: This is a review of of two of Patrick Lencioni's books on management and leadership. One addresses how to deal with team disfunctionality and the other is about improving meetings.

Description: This article describes team dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works of author Susan Cain.