Description: Discussion of the attitudes of consumers and consumerists regarding the life insurance industry and its products and a discussion of opportunities for improvement Topics include: 1. Disclosure to existing policyholders 2. Policy loan problems, including the policy replacement problem 3. dividend determination practices and 4. deceptive sales practices in the llfe insurance business.

Description: Panelists, which include the chief counsel of the Office of the Comptroller of Currency [OCC], discuss the regulatory issues and market opportunities relating to insurance companies as providers and banks as the vendors of insurance products. From the 1997 Record of Society of Actuaries, Vol. 23, No. 3.

Description: Presented at May 2005 Spring Meeting. Panelists discuss the current status since the passage of the Gramm-Leach-Bliley bill, outlook for bank distribution of insurance products, and experiences with bank-insurer conglomerations.

Description: This concurrent session took place at the 1975 Society of Actuaries Spring Meeting in New York, held in April. The presenters addressed various aspects of agency compensation and consumerism including the objectives of a compensation system, the services performed by the agent, how consumers view agent compensation, how the commission structure affects an agent’s advice, the impact of inflation on agents’ earnings, possible improvements to agent compensation, and regulation of “fair value” of insurance.

Description: 1998 SOA Spring Meeting, Maui. The panelists discussed the primary issues underlying market conduct concerns, as well as possible approaches to evaluating litigation from an actuarial and economists' perspective.

Description: This is a panel discussion session examining the complaints of life insurance consumers. The subjects include readability of contracts, risk classification methods, variety of product including the meaning of product names- what does the customer think he/she is buying or has bought, perceived lack of competition,

Description: 1992 SOA Regional Meeting, Chicago. This discussion is about direct marketing growth in the 1980s, sustaining the growth in the 1990s, regulatory constraints in the 1990s, impact of continuing production cost increases, new product designs, and declining response rate.

Description: Presented at October 1996 Annual Meeting. This session looks at experience with Actuarial Standard of Practice 'ASP' 24 regarding the NAIC Life Insurance Illustration model regulation. Additionally included is a discussion of the NAIC's possible extension of the model to include annuities and variable life insurance. This session also looks at possible revisions to ASP 15.

Description: Presented at October 1996 Annual Meeting. Discusses the new regulatory requirements, including the invention of an illustration actuary and what the job entails, and the tasks to be accomplished in achieving compliance.

Description: This presentation is an open forum from the 1991 Annual Meeting of the Society of Actuaries, held October 20-23 in Toronto. The panelists present the preliminary report of The Society of Actuaries Task Force for Research on Life Insurance Sales Illustrations, summarizing the results of the task force’s work to date. Acknowledging the near universal belief that current sales illustration practices are inadequate, the panelists, members of the task force, discuss the alternatives to current illustration practices that the task force identified. Discussion from participants is included. From the Record of Society of Actuaries, Volume 17, No. 4A.