Description: An actuary's review of the business classic "How to Win Friends & Influence People" by Dale Carnegie.

Description: Summary of workshops held by Management & Personal Development Section at SOA meetings which explored the little things that make a difference when managers are dealing with others from different levels in their organizations.

Description: Latest in a series applying Buddhist philosophy to the working world of the actuary. The focus is on the author's experience in yoga teacher training.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved an informal job performance appraisal gone wrong.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved an internal promotion - or is it?

Description: In the Leadership & Development Section’s Leadership Inspiration Contest, entrants were asked to tell us what inspired them to be a better actuarial leader. Here is an entry from the Quote category.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved whether a recently departed employee should be offered the chance to return, and whether he should consider it.

Description: In the Leadership & Development Section’s Leadership Inspiration Contest, entrants were asked to tell us what inspired them to be a better actuarial leader. Here is the winning entry from the “Defining Moment / Event” category.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved whether an employee who turned in her resignation should consider a counterproposal by her boss.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved what to do about a product line that wasn't living up to expectations.