Description: Over the past three years, we have seen technology take hold of consumerism, becoming the key operational component to remaining competitive in an increasingly digital marketplace. In the insurance sector, today's consumers want digital, personalized solutions for all of their needs, and they are willing to offer up personal information in exchange for more personalized coverage that is based on their behaviors and lifestyle choices. If insurers want their products to be recognized as an essential in the virtual 'wallet' of Millennial consumers, they must re-assess their digital service strategy with an emphasis on customer service and rewarding the consumer. Participate in this session to explore consumer trends in the life insurance industry. You can also join the discussion about the key facets of a successful digital solution, based on the digital service strategies of current market makers who have capitalized on the boom of custom apps, social media sites and other digital distribution channels to market their products to Millennials.

Description: Generative artificial intelligence (AI) tools like ChatGPT will redefine the nature of work across industries in coming years, What does this mean for the actuarial profession? Delivering generative AI tools to actuaries capable of leveraging them effectively will dramatically modernize how actuaries work and contribute to organizational growth. In this educational session, explore how generative AI can accelerate actuarial model development. Gain an introduction to generative AI and its implications for actuarial modeling. Learn how it specifically helps actuaries improve accuracy, reduce errors and save time in model development. Then explore use cases, including how generative AI can improve data cleaning, model building, as well as simulate scenarios and test model robustness. Close with a discussion on how to integrate generative AI into actuarial modeling workflows effectively, including common challenges actuaries may face during implementation and tips to overcome them. You will come away with a deeper understanding of how generative AI can accelerate actuarial model development.

Description: This report discusses the use of federated learning in the insurance industry and explores the benefits and challenges of this approach.

Description: Attend if you are an organization interested in utilizing various kinds of client data to improve the whole insurance sales process, and to develop new applications. Interested parties may include distribution sales force, underwriting, claims, actuarial and finance departments within a typical insurance company, online distribution partners, health care providers and other consulting service providers. The research looks into various use cases, which are typically main issues in modeling in the insurance industry. The research also helps benchmark performance using different languages that may serve as a good reference when best to use a certain language to enhance the development cycle.

Description: The InsurTech industry continues vibrant activity. Some areas of focus include transformation of the underwriting process, new data sources being used, focus on the consumer, automation and more. By attending this session, you will hear about some of the latest trends in InsurTech that are impacting the life insurance industry.

Description: Every year an AI topic goes through a hype cycle. Since 2022 and now in 2023 we continue to hear more about the ChatGPT models and how an everyday person is able to interact with AI. As more startups and applications are riding the hype, what does it all mean for our industry? Is this just a buzz or real? This talk intends to cover at a high level what are large language models, what does it mean for audit or regulatory space, and what might be some pitfalls or tolerance of error when it comes to selecting a right application for such models in insurance use cases.

Description: Come prepared for an engaging workshop where you will have the opportunity to share thoughts on and work through a variety of questions concerning how actuaries must adapt to account for newer underwriting and distribution practices. Seating will be limited for this workshop focused on life actuaries who price and set assumptions for products impacted by new underwriting tools and processes such as accelerated underwriting (AU) or direct-to-consumer (DTC) distribution.

Description: 2021 ImpACT Conference - Session 10B: Keeping Customers Engaged with Proactive Recommendation of Insurance Portfolio 10.28.21 Recording

Description: 2021 ImpACT Conference -Insurtech Actuaries: How Did I Get Here and Where Next? Recording

Description: 2021 ImpACT Conference -Session 10A: Building Academic-Industry Research Partnerships 10.28.21 Recording