Description: This presentation at the SOA 1990 Dallas Spring Meeting is about the importance of good customer service and how taking care of the customer leads to a good bottom line.

Description: Discusses the market, demographic, and macroeconomic factors that affect actuaries' choices for the assumptions they use in the pricing and valuation of many insurance products.

Description: This article provides an overview of behavioral economic theory as it relates to health and welfare insurance plans and provides summaries of two sample applications of the theories: enrollment in health insurance exchanges created by the Patient Protection and Affordable Care Act, and product design considerations in light of vast health illiteracy.

Description: This is an Excel workbook, provided by the Society of Actuaries Pension Section, containing consumer price index data obtained from the U.S. Department of Labor Bureau of Labor Statistics. Separate tabs include figures for the CPI-U, the Medical Care Consumer Price Index, etc.

Description: The effects of the COVID-19 pandemic have been discussed widely and in depth, with lockdown measures and restrictions on travel and trading having a severe impact on the global economy. It is therefore essential the insurance industry investigates these changes in the economy in terms of their impact on morbidity and mortality. In this article, we highlight some of the key findings on this topic.

Description: The primary purpose of this paper is to demonstrate, through a basic stochastic projection model, how inflation might impact savings and investing for retirement.

Description: This presentation is a panel discussion, session number 44PD, from the 2002 Valuation Actuary Symposium, held September 19-20 in Lake Buena Vista, FL. The panelists share their perspectives concerning the current economic environment. They address the impact on the valuation environment and the appointed actuary, statutory and GAAP implications, and the increasing value of actuarial expertise. Topics covered include demographic considerations, rising health-care expenditures, increased investor scrutiny, and the cost of regulation, NAIC developments, solvency and liquidity, and investment opportunities and challenges in the current economic environment. Discussion from participants is included.

Description: Come explore an in-depth overview of telehealth to set context and navigate the continuing expansion of telehealth and its integration into the healthcare delivery system. You will examine the forces that shape telehealth offerings and expect a view of the possible futures of this evolving modality.

Description: This article provides a flavor for the wealth of statistical information provided by the Bureau Of Economic Analysis. It describes the BEA program, tells how to obtain BEA outputs, and looks at some issues BEA faces.

Description: This article is intended to provide an introduction to microfinance and microinsurance. Microfinance began in the 1960's and 1970's as a humanitarian activity directed at the poor to provide micro loans for working capital. Microinsurance MI protects people in the low-income range against specific perils in exchange for regular premium payments.