Description: This book explores diplomatic strategy in an historical context. Many of the lessons in the book are useful to business decision-makers.

Description: Article outlines application of the 11 leadership principles defined by the Marine Corps in a corporate setting.

Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: Servant Leadership is a leadership philosophy that focuses on organizational success through serving and enriching the lives of the employees. As employees become engaged the organization becomes more vibrant, sustainable and successful. Four primary principles are discussed: Create an Environment for Employee Growth; Provide Employees What the Need to Thrive; Remove Obstacles to Employee Achievement; Help Employees Reach Organizational and Personal Goals. Trust, creativity, shared vision, listening, job skills and personal attention lift employees up, creating high quality, engaged employees that help drive organizational success and create a pool from which the next generation of leaders for the company will emerge.

Description: The author briefly describes a hypothetical example of several unconscious biases in the workplace, drawing upon the behavioral economics work of Kahneman and Tversky. He presents data to refute the snap judgments that are all too common in human interaction.

Description: With increasing demand for quality new-hires, it is increasingly important to hire the most impactful employees. Actuaries who think creatively can have a disproportionately positive effect on their employers. In this article, we discuss how to identify this type of person during the interview process.

Description: This article provides key themes of effective project management and case studies to illustrate their successful application. Key learning outcomes are: • To understand project management goals and key themes for success • For students, be empowered to manage. For managers, empower students to develop project management skills in tandem with their technical skillset

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved an actuarial manager facing the potential resignation of a key employee.

Description: Leadership inspiration essay asserting that the things that are the most valuable to us are also the things that we have to work the hardest for.

Description: This article highlights the importance of communicating concisely and effectively through email and other written forums, and when/when not to use written vs. other forms of communication.