Description: Continuing our series related to the exposition of distribution terms that may be unclear or misunderstood, our focus in this article is on critical service and support components for sales and distribution, accompanied by a summary of the regulatory oversight of insurance sellers and distributors and a few common terms related to that oversight

Description: This article is based on a presentation made by the author at the Annual Meeting of the Actuarial Society of New York in September 2004. The example of the position inventory and complementary skills acquired is from the author's own professional experience. From The Actuary Magazine, April/May 2005