Description: This article highlights the importance of communicating concisely and effectively through email and other written forums, and when/when not to use written vs. other forms of communication.

Description: This article is about how times are changing and we must adapt and keep up as individuals, professionals, and companies

Description: Providing ways to master the art of soft skills and embracing agility to propel actuarial success in today's market.

Description: In the Leadership & Development Section’s Leadership Inspiration Contest, entrants were asked to tell us what inspired them to be a better actuarial leader. Carlos Arocha submitted an entry from the “Defining Moment/Event” category.

Description: Have you ever thought you did something very well just to be given feedback that proves you wrong? A leadership story that started with delegation.

Description: This articles showcases the principles of effective servant leadership.

Description: This article describes team dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works of author Susan Cain.

Description: This article goes through effective ways to give, and ask for, feedback in real time

Description: Principle #4: People make buying decisions based on emotion and justify these decisions with logic. To be influential, we need to take into account both logic and emotion. Of the two, emotion is a much more powerful motivating force. Unfortunately, too many people ignore the emotional component and focus solely on logic - neglecting what compels people to buy.