Description: James Glickman delivers his general session speech at the SOA 2019 SOA Annual Meeting & Exhibit in Toronto.

Description: In this session Chris Lombardi FSA, MAAA, CERA discusses insights form the book “The Coaching Habit” by Michael Bungay Stanier, focusing on effective techniques for facilitating conversations during manager meetings. The goal is to encourage genuine curiosity and active listening, allowing the other person to steer the conversation’s direction. Key questions, such as “What’s on your mind?” and “And what else?” are highlighted to promote meaningful dialogue, discover underlying issues, and help individuals improve personally and professionally through self-awareness and proactive decision-making. Contributors Chris Lombardi FSA, MAAA, CERA, Anthony Champi, FSA MAA, Jing Lang, FSA, FCIA, FLMI, MAA, Jon Forster ASA, MAAA

Description: In this video Anthony Champi, FSA MAAA takes you through the journey from an Individual contributor to a leader of people. Anthony is a Director of Actuarial at Prudential Financial. He has over 15 years experience in actuarial work and is a member of the Society of Actuaries Professional Development Curriculum and Content Creation Council. He emphasizes the importance of developing leadership skills in the actuarial field, regardless of one’s position on the organizational chart. He highlights key differences between individual contributors and leaders of people, including the shift in accountability from personal deliverables to team deliverables and the need to continuous learning and setting expectations as a leader.

Description: This video is presented by Chris Lombardi FSA, MAAA, CERA who is an Associate Director at Willis Towers Watson. Chris has been an actuarial consultant for over a decade serving a variety of clients. Chris has a passion for managing and mentoring and outside of work is a wrestling coach. In this video Chris passionately discusses his approach to people development within a professional context, drawing parallels between coaching individuals and training high-level athletes. He emphasizes the importance of clarity, action, belief in oneself, and building trust are objectives in his coaching philosophy. Contributors Chris Lombardi, FSA, MAAA CERA, Anthony Champi FSA, MAAA, Jing Lang, FSA, FCIA, FLMI, MAAA, Jon Forster ASA, MAAA

Description: Andy Rallis delivers his speech at the presidential luncheon of the SOA 2019 SOA Annual Meeting & Exhibit in Toronto.

Description: What does it take for an actuary to be a good people manager? We propose an answer in three words: willingness, love and rigor. A good people manager is dedicated to invest in team members’ success, sincerely cares for them, and subject them to high standards that speed up their growth.

Description: This article introduces hope as a cognitive concept that appears when circumstances are uncertain or dire. Hope is the belief that by shifting one's perspective, an individual has the power to take steps to improve their current problematic circumstances

Description: This article covers the importance of letting teams lead you as a leader, that it's okay to admit you're not okay even at work, and that it's important to find informal ways for virtual teams to connect.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a dilemma involving an ASA who decided to stop taking exams, and communication difficulties with the Chief Actuary.

Description: Latest in series of articles exploring the adaptation of Buddhist philosophy to actuarial practice. This installment examines the challenges for actuaries in dealing with external opinions of actuarial work, and how to best manage these forces so that the work remains aligned with professional standards.