Description: The August/September 2015 edition of The Actuary magazine—the Society of Actuaries’ flagship publication.

Description: Article about improving your business visibility and connections through using the Linked In internet website.

Description: This article highlights the importance of communicating concisely and effectively through email and other written forums, and when/when not to use written vs. other forms of communication.

Description: This article notes how “we can do much more at the company, industry and social level by combining what we know with other actuaries as well as members of other disciplines.” This will become easier due to social technologies that allow individuals to collaborate regardless of conventional barriers. The author asks “how do we use these new social technologies to leverage our existing actuarial skill set data in a way that creates value for customers and clients?”

Description: The author reviews 13 bad habits that create barriers to sales success.

Description: Highlights from the 8th Intercompany Long-Term Care Insurance Conference held in March 2008, consisting of 56 sessions covering a range of long-term care insurance LTCI topics each with a track-specific focus.

Description: The August/September 2014 edition of The Actuary magazine—the Society of Actuaries’ flagship publication.

Description: The February/March 2016 edition of The Actuary magazine—the Society of Actuaries’ flagship publication.

Description: Successful communications cannot be achieved simply by expressing an idea.How ideas are communicated can make or break a practice. This article gives eight steps to improve comunications within and without the practice.

Description: Discusses relationships with clients: fees and billing methods, communications with clients, responsibility of initiating work when on retainer, special problems with insurer clients, special problems with collectively bargained pension and welfare plans, conflicts of interest, and confidentiality.