Description: Enumerates the observed preferences of attendees at the June 2011 Southeast Actuaries Conference, SEAC, for apps, phones, and other technological appliances and applications.

Description: Biases can creep up in models in numerous ways. After discussing various forms of bias, presenting a framework useful to manage bias in models, and contextualizing this effort in the current environment, this session will focus on practical issues faced by the industry.

Description: This article describes the Actuarial Research Clearinghouse [ARCH] CD-ROM Project whereby the highlights of each Actuarial Research Conference [ARC] presentation are videotaped and then digitized and recorded on a CD-ROM. This disk is then used to develop a computer-based, user-friendly, multimedia summary of the highlights of ARC.

Description: With the rapid development of the Insurance market, insurance technology—including online insurance--continues to mature. Zhongan Online invests heavily in fintechand Zhongan Answer, an insurance robo-advisor, launched in 2018, could improve transaction efficiency by using artificial intelligence to communicate in a timely manner and solve the pain point of the perplexed insurance clause. Under a different consumption scenario, Zhongan Answer could reply to users in a timely manner, while also implementing private customized products and services by providing users with personal risk management and insurance assessment solutions so that users could easily and conveniently select the most suitable insurance plan. The intelligent shopping guide system of Zhongan Answer could improve transaction efficiency by analyzing the personal insurance intention and providing the humanized interpretation of insurance clause. Zhongan Answer has served millions of users and supported more than 100,000 insurance-related knowledge points with an accuracy rate over 90%. Zhongan Answer has provided more than four million Q&A services, and its intelligent shopping guide system covers more than 90% of insurance products.

Description: This article discusses the procedures, advantages and vendors of web conferencing services.

Description: A personal account of how humor in the workplace improved productivity.

Description: New Co-Editor Richard Junker introduces himself and his plans for the newsletter.

Description: Is your development team or IT staff growing tired of last-minute requests to include additional functionality? Have you strained to explain challenging actuarial topics to non-actuarial staff for implementation? Do your teams find themselves revisiting deadlines & timelines when building solutions? During this interactive panel discussion, three technologists (two software engineering managers and one data scientist) along with three actuaries will discuss real world problems and approaches using experience from previous projects. Although the challenge of running efficient software teams is not unique to actuarial science, this webcast will discuss best practices on how to organize teams to reduce friction and context switching. Presenters will also explore unique actuarial challenges and concepts including how to address standards on data quality when building software, how to build intuitive software that meets actuarial standards and how test-driven development makes it easier to meet actuarial standards of practice.

Description: Article that discusses Web 2.0 and associated strategies for productively using today's social media.

Description: Outgoing co-editor Howard Callif bids farewell and introduces incoming co-editor Richard Junker.