Description: A real life situation is posed involving a boss who is over-managing, and readers are invited to submit their responses to "What Would You Do?"

Description: Discusses how if you can learn to find out what your employees need from you, you can do a better job of managing those employees

Description: Chairperson's Corner - introduces the issue and the SOA's initiative on diversity, as well as introduces Murnighan's diverse approach to leadership. Do Nothing! is the first of a three part series focused on J. Keith Murnighan's book "Do Nothing!" and discusses balancing working vs. leading, how to succeed as leader by counterbalancing challenges, and to best manage a team.

Description: How to offer constructive criticism and use it as a tool to improve work processes, nurture business relationships and get the outcomes you want.

Description: In the midst of the activity and glitter of Times Square, one group of actuaries devoted an entire SOA meeting one morning to developing their communication knowledge and skills. The workshop titled, “Actuaries can Communicate,” was designed to identify ways to communicate more effectively as an actuary, to develop individual communication competence and to practice communication skills central to the work of an actuary. From The Stepping Stone, April 2005, Issue No. 18.

Description: This article presents lost career opportunity examples from lack of communication skills and a list of resources to help you work on building and improving your own skills.

Description: Latest installment in series that applies Buddhist philosophy to the actuary's daily activities. This installment discusses the challenges for actuaries in dealing with the ongoing ups and downs of the COVID-19 pandemic and discusses mindfulness tools to cope with the resulting stresses in a peaceful and effective way.

Description: Book review of the book First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham and Curt Coffman.

Description: The author shared her personal experience in how to find a mentor and work with the mentor to improve her communication and managerial skills.

Description: “It’s Not About You” encourages the reader to take a broad perspective with respect to career advancement opportunities and to have an appropriate elevator pitch for all seasons. It suggests that anyone can develop the superior communication skills and strong presence required to deliver the most effective elevator pitch. It talks about the importance of focusing on the other person--their needs and the way they make decisions, rather than the speaker’s skills and experience. Finally, it recommends appealing to both emotion and logic, taking into consideration how the other person is more likely to make decisions.