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  • Zen Actuary 19: Cultivating Gratitude
    Rich Lauria The Stepping Stone, March 2022 Author’s note: This is the continuation of a series[1] adapted ... year holidays—from Thanksgiving through New Year’s Day—typically provide an extended opportunity for ...

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    • Authors: Richard J Lauria
    • Date: Feb 2022
    • Competency: Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Ethics; Actuarial Profession>Management skills
  • What Would You Do? Bad Grooming
    What Would You Do? Bad Grooming A compilation of reader responses is presented to a real life ... leadership, or other business decision. This issue’s case study involved management hiring someone to make ...

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    • Authors: John West Hadley
    • Date: Jul 2019
    • Competency: Communication; Leadership; Professional Values; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Best practices; Actuarial Profession>Ethics; Actuarial Profession>Management skills
  • What Would You Do? Responses to “Parting Company”
    What Would You Do? Responses to “Parting Company” A compilation of reader responses is presented ... leadership, or other business decision. This issue’s case study involved what to do when an actuary turned ...

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    • Authors: John West Hadley
    • Date: Apr 2020
    • Competency: Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Management skills; Actuarial Profession>Mentoring
  • The Zen Actuary Installment 20: The Praise and Blame Game
    Lauria The Stepping Stone, September 2022 Author’s note: This is the continuation of a series[1] adapted ... enormous influence over the fortunes of many people’s assets. These two conditions open actuaries to significant ...

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    • Authors: Richard J Lauria
    • Date: Aug 2022
    • Competency: Communication; Professional Values; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring
  • What Would You Do? Responses to “Communication Confusion”
    leadership, or other business decision. This issue’s case study involved a dilemma involving an ASA who ... work together, Carlos’ ear gets acclimated to Jin’s accent, and Jin enthusiastically agrees to have Carlos ...

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    • Authors: John West Hadley
    • Date: Feb 2022
    • Competency: Communication; Leadership; Professional Values; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Code of Conduct; Actuarial Profession>Ethics; Actuarial Profession>Management skills; Actuarial Profession>Mentoring
  • What Would You Do? Responses to “What to Tell the Team?”
    leadership, or other business decision. This issue’s case study involved a very new actuarial manager trying ... certain types of work, and yelling at Kate. Selina’s prior manager hadn’t said anything about performance ...

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    • Authors: John West Hadley
    • Date: Jul 2023
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • What Would You Do? What to Tell the Team?
    the irresponses to "What Would You Do?" This issue’s case study involved a staff performance issue faced ... certain types of work, and yelling at Kate. Selina’s prior manager hadn’t said anything about performance ...

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    • Authors: John West Hadley
    • Date: Feb 2023
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring; Actuarial Profession>Professional development
  • What Would You Do? Responses to “Not Your Dream Job”
    leadership, or other business decision. This issue’s case study involved a career decision by a near FSA ... be friction between them. He has also done a year’s rotation through a different financial operation of ...

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    • Authors: John West Hadley
    • Date: Sep 2021
    • Competency: Professional Values; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Professional development; Actuarial Profession>Traditional careers
  • What Would You Do? Responses to “Is it a Red Flag?”
    question posed was this: Would you consider Samantha’s “push” a red flag, or a professional negotiation to ... thought and a need for honest dialogue: Sometimes it’s difficult to find a good fit for a team. Since all ...

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    • Authors: John West Hadley
    • Date: Apr 2024
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Ethics; Actuarial Profession>Management skills; Actuarial Profession>Traditional careers
  • Inclusive Leadership: A Conversation
    feelings. I prefer a very direct approach: "Here's a to-do list. Less talking, more list doing." I am ... approach to different types of people. Erzhe: That’s another powerful statement, as I feel that the default ...

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    • Authors: Erzhe Zhang
    • Date: Jun 2022
    • Competency: Communication; Leadership; Professional Values; Relationship Management; Results-Oriented Solutions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession
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