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  • What Would You Do? Communication Confusion
    their responses to "What Would You Do?" This issue’s case study involved a communication and mentoring ... work together, Carlos’ ear gets acclimated to Jin’s accent, and Jin enthusiastically agrees to have Carlos ...

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    • Authors: John West Hadley
    • Date: Nov 2021
    • Competency: Communication; Leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring; Actuarial Profession>Professional development
  • What Would You Do? What to Tell the Team?
    the irresponses to "What Would You Do?" This issue’s case study involved a staff performance issue faced ... certain types of work, and yelling at Kate. Selina’s prior manager hadn’t said anything about performance ...

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    • Authors: John West Hadley
    • Date: Feb 2023
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring; Actuarial Profession>Professional development
  • How to Identify and Hire Creative, Problem-Solving Employees
    to persuade. Question 4 can exhibit the candidate’s creativity as well as thinking off-the-cuff. (It also ... to articulate as well as adeptness to think on-one’s-feet. Effective communication skills are another highly ...

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    • Authors: Lori Weyuker
    • Date: Dec 2021
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • What Would You Do? Responses to “Hiring For Success”
    is presented to a real life situation. This issue’s case study involved a candidate for an actuarial position ... “don’t hire” to “why is her reaction relevant?” Here’s one at the latter end of the range: You had better ...

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    • Authors: John West Hadley
    • Date: Dec 2022
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring; Actuarial Profession>Professional development
  • How to Show Employees That You Care, and Why it Matters
    type of data by the Bureau of Labor Statistics. That’s an increase from only 17 percent in April 2020. Employee ... quitting costs a company 33 percent of the employee’s salary. In addition to hard dollars such as costs ...

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    • Authors: Lori Weyuker
    • Date: Dec 2021
    • Competency: Communication; External Forces & Industry Knowledge; Leadership; Professional Values; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Taking Care of Employees
    “Quiet Quitting,” the act of doing exactly what one’s job requires and nothing more. “Quiet Quitting” may ... opportunities for growth that cause people to feel like there’s no point to doing anything above and beyond the basic ...

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    • Authors: Lori Weyuker
    • Date: Apr 2023
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Mentoring; Actuarial Profession>Professional development
  • Marketing and Distribution: Service/Support and Regulatory Oversight of Sales and Distribution
    for becoming an agent may also depend on the agent’s state residency. States may have different continuing ... insured’s benefit. The illegal practice of churning occurs when an agent replaces a consumer’s policy ...

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    • Authors: Nickolas Ortner, Brendan Costello
    • Date: May 2021
    • Competency: Communication; External Forces & Industry Knowledge
    • Publication Name: News Direct
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development; FinTech & InsurTech
  • The (He)art of Persuasion
    of author and social scientist Robert B. Cialdini’s publication on “Harnessing the Science of Persuasion ... logical, rational nature of persuasion, Cialdini’s quote suggests that persuading another person is truly ...

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    • Authors: Kelly Hennigan
    • Date: Jul 2021
    • Competency: Communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Beyond Technical Proficiency: The Role of Soft Skills in Embracing Agility
    embracing agility to propel actuarial success in today's market. Career planning, professional development ... McArthur The Stepping Stone, November 2023 In today’s evolving insurance industry, the actuarial profession ...

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    • Authors: Carolyn McArthur
    • Date: Nov 2023
    • Competency: Communication; Leadership; Professional Values
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • SOA 2024 Asia-Pacific Annual Symposium Embracing the New Norm—Beyond Actuarial Frontier
    platform for in-depth discussions on the industry's future, focusing on artificial intelligence AI), asset ... Section Coffee Break Sponsors: Malaysian Life Re Moody’s Contributor (Marketing) Sponsor: Nicholas Actuarial ...

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    • Date: Jul 2024
    • Competency: Communication; External Forces & Industry Knowledge; Leadership; Professional Values; Relationship Management
    • Topics: Actuarial Profession; Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional associations; Actuarial Profession>Professional development; Global Perspectives; Global Perspectives>Global markets; Global Perspectives>Multinational companies
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