Description: This second session in the series examines responses to the changing workplace landscape from outside the insurance industry. Using a question-and-answer approach with our panelists, this session focuses on practical approaches to identifying new opportunities, and ways in which traditional products and sales channels are changing to meet emerging needs. Compared with other vertical financial services, the life insurance industry has a very low level of 'touch' with its customers. Communication with customers is often limited to the annual mailing of premium invoices. Wellness platforms offer life insurers a means to increase customer engagement, building stronger brand affinity and improving persistency. Life insurers can also leverage customer data collected through the wellness platform to streamline the underwriting process for cross-sales, increasing volume and efficiency.

Description: This session lays the foundation for understanding the current workplace landscape and expected changes over the next generation, including the new gig economy. The material will provide an understanding of the relationship between the workplace and insurance, beginning with a macro view of the job market of the future: which jobs are growing, which are shrinking, and which are likely to be completely replaced by technology? The overview includes a brief presentation of Munich Re's research on the changing landscape and the effect on worker well-being and finance.

Description: This is a discussion on computer systems. Specifically it highlights new computer applications in: insurance administration, both personal and group sales illustrations and information to field offices, corporate modeling and use of time-sharing and mini-computers by actuaries. From Record of the Society of Actuaries 1979, Volume 5, No. 1.

Description: Implementation of GAAP Targeted Improvements will impact data, reporting, resourcing and governance. This provides an ideal opportunity to rethink some of the data and reporting processes currently in place and how they can be improved to create effective and scalable solutions for the future. With the transition date already behind us for public companies and preparation in motion, we will share insights into how organizations have started to tackle implementing the GAAP Targeted Improvements. The presenters will share insights on data and process challenges and possible solutions, as well as a 'smart compliance' approach to comply with the most valuable aspects of compliance. Resourcing strategies for successful implementation will also be discussed.

Description: Digital is the main reason over half of the companies on the Fortune 500 have disappeared since 2000." (CEO Accenture). We cannot be sure how global technology megatrends will disrupt the life insurance industry, but we can be certain that the future will not look like today. As large quantities of available data are no longer owned by insurance companies and statistical techniques become more accessible to non-statisticians, the pressure to keep up with technological advancement increases. Life actuaries must think critically about and be prepared for the coming changes and position themselves as leaders in an industry lagging behind in new technology adoption.

Description: This session from the 1983 SOA Spring Meeting discusses the future use of computers and technology including how computers impact the environment in which actuaries conduct business.

Description: This session from the 1995 SOA Vancouver Meeting describes new technological projects that have been implemented including telecommuting and supporting distributed workers, Lotus Notes, Excel, PC based benefit administration systems and ISDN. From the Record of the Society of Actuaries, Vol. 21, No. 3a.

Description: This session from the 1995 SOA Vancouver Meeting discusses systems management, how users have become involved in the development of systems and the formal systems development process. From the Record of the Society of Actuaries, Vol. 21, No. 3b.