Description: Biases can creep up in models in numerous ways. After discussing various forms of bias, presenting a framework useful to manage bias in models, and contextualizing this effort in the current environment, this session will focus on practical issues faced by the industry.

Description: An increasingly common question in our industry is - what should actuaries be doing and what should IT be doing? This gets at the difference between the self-service model, where actuaries have minimal reliance on ITand the shared-service model, where IT is a partner that helps with goals such as developing capabilities and running production models. The presenters will cover the unique value proposition of actuarial and IT functions and use that context to explore the pros and cons of the two models. They will ask what is going to drive the operating model in the future, considering the implications of trends in governance, technology toolkit and company culture. The presentation will be followed by interactive discussions on three case studies related to how IT and actuarial teams can work together most effectively, allowing the group to learn what works and what doesn't work from other companies approaching these challenges.

Description: Research demonstrates that agile companies have outperformed others in adapting to COVID-19. This presentation will establish the need for organizational agility to keep pace with industry changes and share research and tools related to psychological safety to help create behaviors that lead to organization agility. Hear the importance of company purpose to motivate, engage and empower a workforce and discuss execution structures that can be put in place to create effective test and learn innovation teams that are creative, efficient and results-oriented.

Description: Help consumers understand their rights in health care and understand how technology is embedded into the health care industry. On top of that, you will also hear about topics related to professionalism. During this webcast, you will learn about: ▪ An overview of the health insurance market ▪ Health care provider billing and contracting ▪ Recent trends with insurers and health care providers ▪ Identify areas of excessive billing and fraud ▪ The impacts of technology on billing practices ▪ An understanding pharmacy benefits, including discounts and rebates

Description: Blockchain and cryptography have seen significant adoption around the world. While still in early stages, it has started to make an impact in finance, gaming, and metaverses industries. Organizations have even began to provide insurance services on blockchain. Although insurance is limited to protection against financial losses in markets, the sheer adoption has sparked interest for other insurance use cases and some startups have already started experimenting in the space.