Description: Executive Coach Marcel Schwantes demonstrated that applying daily practices of Servant Leadership is really the best way to engage workers to perform at a high level, which will improve the bottom line. Here Schwantes returns to kick-off a six part series that delves deep into the best practices of what a servant leader is, and does.

Description: A discussion with an experienced actuarial manager on how the COVID-19 pandemic has impacted people management and what we can learn and apply in the actuarial profession going forward.

Description: With increasing demand for quality new-hires, it is increasingly important to hire the most impactful employees. Actuaries who think creatively can have a disproportionately positive effect on their employers. In this article, we discuss how to identify this type of person during the interview process.

Description: Discusses the impact Culture has on a team through review of Daniel Coyle's book "The Culture Code". Highlighting application of Daniel's "Ideas for Action" in the author's work & personal life.

Description: This article provides key themes of effective project management and case studies to illustrate their successful application. Key learning outcomes are: • To understand project management goals and key themes for success • For students, be empowered to manage. For managers, empower students to develop project management skills in tandem with their technical skillset

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This case study involved an actuary interviewing a candidate who seemed exceptional, until she started pushing back on the job level.

Description: This article discusses two key challenges one must overcome to gather the best data for managers to make data-driven decisions.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved a product line profitability dilemma.

Description: Lessons from a volunteer experience applicable to staff management

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a difficult hiring decision faced by an actuarial manager.