Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved management hiring someone to make changes, then ignoring all suggestions.

Description: The 2016 Professionalism Ready-to-Go Kit is designed so that an experienced facilitator can use the materials to lead a session on professionalism. It is intended for actuaries at all levels of actuarial experience. The program is portable so it can be delivered anywhere (on the road). This Ready-to-Go Kit uses a case study to illustrate professionalism scenarios and to promote small and large group discussions.

Description: The latest in a series of articles connecting the principles of Zen Buddhism to the working world of actuaries. This issue focuses on techniques for cultivating a gratitude mindset under all types of conditions - even stressful ones, in order to maintain equilibrium and harmony for a more productive workday.