Description: Latest in series of articles exploring the adaptation of Buddhist philosophy to actuarial practice. This installment examines the challenges for actuaries in dealing with pain points in actuarial work, and how to best manage these forces so that the work remains aligned with professional standards.

Description: Article discussing methods to manage conflict in the workplace or elsewhere.

Description: Quality Measures - December 2000 In the Office and on the Floor - Similarities Between Refereeing and Consulting by Nickolas J. Ortner, ASA, MAAA from The Stepping Stone Newsletter, April 2001, Issue No. 6.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit the irresponses to "What Would You Do?" This issue’s case study involved a staff performance issue faced by an actuary new to management.

Description: Self-management is your ability to use awareness of your emotions to stay flexible and direct your behavior positively. When you understand what you are feeling, you can effectively choose how to react. Knowing your individual tendencies can help you prepare for future events by consciously deciding to change or adjust your behavior when certain situations occur. The article shares strategies, examples and personal insights to illustrate how to develop the skill of self-management.

Description: Executives often tell subject matter experts such as actuaries, “You should think more strategically!” But the executives never define what they mean by “thinking more strategically”. This article defines the skills actuaries need to be perceived as being more strategic. It will provide practical steps actuaries can take to gain more strategic influence and escape the trap of being perceived as only a subject matter expert who provides limited strategic value.

Description: SOA International Section Council 2012 accomplishments

Description: The author briefly describes a hypothetical example of several unconscious biases in the workplace, drawing upon the behavioral economics work of Kahneman and Tversky. He presents data to refute the snap judgments that are all too common in human interaction.

Description: Executive Coach Marcel Schwantes demonstrated that applying daily practices of Servant Leadership is really the best way to engage workers to perform at a high level, which will improve the bottom line. Here Schwantes returns to kick-off a six part series that delves deep into the best practices of what a servant leader is, and does.

Description: This article is about SOA looking for members who have an interest in the area.