Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved a communication and mentoring issue.

Description: This article is an overview of the SOA Leadership & Development Section Council's current projects, recent accomplishments and some immediate focal points of the Leadership & Development Section Council's efforts.

Description: The form of love known as "Agape" is defined and explored in context of its application to workplace leadership. Through use of the principals of Agape love coupled with sound business practices, leaders can have strong positive impact on both their employees and their customers while building a sustainable and profitable business.

Description: It is well established that empowerment of staff is a critical leadership trait. But what are the metrics to recognize that you have achieved it? What steps enable this achievement? Which psychological attributes explain its efficacy?This article proposes to answer these questions through a multi-disciplinary examination of empowerment in the context of three leadership domains.

Description: This is the first installment of a two-part series that aims to provide valuable insights on how a new (re)insurance company can become an attractive destination for actuaries (Part I) and then how to retain them (Part II), thereby facilitating the company’s long-term growth.

Description: The article describes principles for optimal sub-tasking of a project goal. Two experiments each one comparing different approaches are presented. A summary of principles for optimal goal setting presents seven key points: i)levels of outcome goals should be recognizable and lack ambiguity; ii) each subtask should be atomic, i.e. not be capable of being broken up into further subtasks, iii) the subtasks should be uniform, lacking ambiguity, so that any new trainee could master it without the need for further guidance; iv) each subtask should be attainable in a reasonable amount of time; v) mentor feedback should be provided during the initial stages of learning or training; vi) upon mastery of each subtask trainees should be encouraged to maximize their overall score; vii) after mastery of individual subtasks, while attempting to maximize scores, trainees should be provided with a mixture of easy, intermediate, and difficult tasks.

Description: Article presents the basic terminology and theory of attribution theory, the theory explaining the causes that people attribute their successes and failures to. The article reviews i) typical attributions(e.g. effort, luck), ii) dimensions of attribution (controllability, stability), iii) useful and non-useful attributions, and iv) attribution retraining and v) other aspects of the theory (such as accompanying emotions)